Life Works

Program Coordinator

• Supervise the day-to-day activities of a residential program supporting individuals with intellectual and developmental disabilities
• Model leadership and appropriate support practices for residential staff
• Encourage client engagement, independence, relationships, and participation in activities
• Identify and respond to abuse, neglect, mistreatment, and client-rights violations
• Ensure infection-control procedures and health, wellness, medical, therapeutic, and dental care requirements are followed
• Maintain accessible and accurate client health and wellness records
• Develop, implement, and monitor individual support plans with clients and their support networks
• Develop positive behavior support plans focused on prevention of challenging behaviors
• Maintain client records in compliance with privacy, confidentiality, HIPAA, and data-management requirements
• Facilitate community inclusion in education, recreation, leisure, retirement, and employment opportunities
• Coordinate with community agencies and client support networks
• Facilitate teamwork, manage conflict, and respond to questions and crises while on-call or providing remote supervision
• Coordinate staff meetings and promote trust, openness, participation, and ownership
• Coach, train, and provide feedback to staff
• Complete staff performance reviews and support staff development plans
• Develop staff schedules within budget and client needs
• Approve timesheets and leave, secure coverage for vacancies, and follow up on staff injuries and workers’ compensation issues
• Coordinate services to maintain a safe environment
• Assist with client financial accounts, bills, and petty cash
• Complete annual paperwork for Medical Assistance, SSI, and related government benefits
• Perform on-call duties, including weekends, as needed
• Complete administrative tasks and maintain current knowledge of secure electronic documentation systems
• Ensure compliance with federal and state requirements and prioritize, delegate, and complete responsibilities on schedule

Residential Program Coordinator – Behavior