Business Continuity and Operational Resilience Lead

LifeLabs Medical Laboratory Services

. Coordinate and maintain the enterprise Business Continuity Management Program .

Posted 11/4/2026full-timeToronto • CanadaSenior💰 CA$112,565 - CA$143,520 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Continuity Management, including the development and maintenance of BCM frameworks, Business Impact Analyses, and Cyber Incident Recovery plans. Strong ability to facilitate workshops, coordinate recovery testing, and support governance forums while effectively managing stakeholder relationships.

Highest-signal resume keywords

Business Continuity ManagementBusiness Impact AnalysisCrisis ManagementCyber Incident RecoveryStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Continuity PlanningOperational ResilienceDisaster RecoveryDocumentation DevelopmentMetrics Monitoring

Soft Skills

FacilitationCommunicationLeadership

Tools & Technologies

Recovery TestingTabletop ExercisesIncident Management Planning

Certifications & Qualifications

CBCPCBCIMBCIMBCP

Industry Keywords

HealthcareRegulated EnvironmentsEmergency ManagementRisk Management

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Coordinate and maintain the enterprise Business Continuity Management Program
Support development and enhancement of BCM frameworks, standards, procedures, templates, and supporting documentation
Facilitate annual planning, reviews, and continuous improvement activities
Monitor program metrics, action items, risks, and remediation activities
Support governance forums and prepare reporting materials for leadership
Provide guidance and support to business stakeholders completing BCM activities
Lead coordination, facilitation, and maintenance of enterprise Business Impact Assessments
Facilitate workshops to identify critical services, recovery requirements, dependencies, and operational risks
Maintain enterprise Business Continuity Plans and supporting recovery documentation
Support development and maintenance of enterprise Cyber Incident Recovery plans and playbooks
Partner with Technology, Cybersecurity, Operations, HR, Finance, and Communications teams on recovery requirements and capabilities
Design, coordinate, and facilitate tabletop exercises, workshops, simulations, and recovery testing
Document observations, lessons learned, risks, and corrective actions from exercises
Support Emergency Management Operations Centre readiness and preparedness activities
Contribute to incident management planning, playbook development, and response procedures
Assist with incident response, recovery coordination, and post-incident reviews when required
Promote integration between Business Continuity, Crisis Management, Disaster Recovery, Cyber Incident Recovery, and Incident Management activities

Requirements

What you’ll need

Bachelor’s degree in business, Risk Management, Emergency Management, Information Technology, Public Administration, or a related discipline
CBCP, CBCI, MBCI, MBCP, or equivalent industry certifications would be considered assets
6-8+ years of Business Continuity, Operational Resilience, Crisis Management, Disaster Recovery, or related experience
Experience supporting enterprise-wide BCM programs in healthcare or other regulated environments
Experience facilitating executive workshops, exercises, and stakeholder sessions
Experience integrating BCM and Cyber Incident Recovery planning activities
Demonstrated experience conducting Business Impact Analyses and Business Continuity Planning activities
Strong facilitation, communication, and stakeholder management skills
Experience developing documentation, procedures, standards, and reporting materials