LifeLabs Medical Laboratory Services

General

• Drive health and safety initiatives and new technologies by collecting and analyzing health and safety data
• Monitor and report on health and safety performance metrics
• Conduct health and safety field visits
• Manage stakeholder and vendor relationships
• Serve as the main internal point of contact for health and safety-related issues
• Champion tools for tracking the success of health and safety initiatives
• Lead development of standards and ongoing improvements to health and safety programs
• Lead the workplace injury claims program, including modified duty offers and return-to-work placements
• Manage stakeholder relationships to collect and analyze injury-prevention data
• Manage health and safety compliance programs and reporting requirements
• Provide health and safety expertise to internal and external stakeholders
• Develop tools and system requirements for consistent, reliable, well-documented data collection
• Develop risk assessments for analyzers and other laboratory equipment
• Conduct risk assessments for existing and new programs, products, and workflows
• Design and maintain internal and external health and safety dashboards
• Conduct health and safety audits and site inspections
• Analyze operational processes and recommend improvements to reduce incident rates
• Prepare and review technical correspondence, consulting reports, work plans, project specifications, and cost/budget proposals
• Manage consultants and vendors used for health and safety programs

EHS Specialist

• Assist with strategic direction, governance, configuration oversight, transition of IT services, measuring, reporting, and operational support for the ITSM organization
• Develop and implement configuration management plans, processes, procedures, and best practices within the ITSM tool
• Identify, record, document, audit, and manage configuration items across hardware, software, networks, databases, and applications
• Create business and technical services and application service maps using the CSDM framework
• Collaborate on change, release, incident, and problem management
• Manage software versions, releases, configuration baselines, compliance, security, automation, reporting, and metrics
• Implement hardware asset management solutions and manage asset lifecycle from purchase through disposal
• Coordinate barcode labelling, asset audits, technology refresh projects, and asset reporting
• Collaborate with CMDB, Security, and Data Governance teams to maintain CI and asset relationships for SACM
• Coach ITIL practices, support practice maturity initiatives, provide backup coverage, and participate in IT coaching and education sessions
• Lead and maintain a production-visible service catalog and establish SLAs and service criticality
• Develop service onboarding artifacts and performance reports
• Define, measure, review, and continually improve IT service levels and customer satisfaction
• Provide updates to the ITSM Senior Manager on risks, threats, and opportunities

EHS Specialist

IT Service Management Practice Lead