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Senior Marketing Platform Administrator – Salesforce
Lifeway Christian Resources. Serve as the primary administrator for Lifeway's marketing platform, currently Salesforce Marketing Cloud Engagement .
Tech Stack
Tools & technologiesCloudJavaScriptSOAPSQL
About the role
Key responsibilities & impact- Serve as the primary administrator for Lifeway's marketing platform, currently Salesforce Marketing Cloud Engagement
- Own platform configuration, maintenance, and governance
- Build and enhance contact suppression automations, unsubscribe workflows, data lookup toolsets, and audience segmentation capabilities
- Manage integrations with Salesforce Sales Cloud, Salesforce Service Cloud, Form.io, and Snowflake
- Configure and maintain data ingestion pipelines for audience building and segmentation at scale
- Lead requirements gathering and translate business needs into scalable platform solutions
- Collaborate with development teams to integrate the marketing platform with websites and coordinate a custom preference center
- Configure and maintain data export processes for reporting, analytics, and data backup
- Monitor platform release updates, security reviews, and health checks
- Create and maintain technical documentation and communicate platform changes to trainers, end users, and stakeholders
- Contribute to platform roadmap planning and agile sprint ceremonies
- Coordinate SSO and role management with IT Operations and Security
- Live out Lifeway’s mission and values and show commitment to Kingdom work
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, or a related field, required
- 5+ years of hands-on experience administering Salesforce Marketing Cloud Engagement or a comparable enterprise marketing platform
- 2+ years of experience with Salesforce Sales Cloud or another CRM platform
- Proficiency in SQL for complex joins, data normalization, and segmentation queries
- Familiarity with Server-Side JavaScript and CloudPages for connecting REST and SOAP APIs
- Strong analytical and problem-solving skills with a track record of delivering practical, durable solutions
- Ability to collaborate effectively across technical and business teams in a cross-functional environment
- Strong organizational skills with the ability to manage multiple priorities in an agile sprint environment
- Actively involved in an evangelical Christian church
- Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings
- Preferred: Experience with AMPScript for dynamic content and personalization within Salesforce Marketing Cloud
- Preferred: Familiarity with Snowflake or other cloud data warehouse platforms
- Preferred: Experience configuring single sign-on (SSO) integrations and managing platform roles and permissions
Benefits
Comp & perks- Strong Work from Anywhere (WFA) culture with autonomy and flexibility with work hours
- Equipment and resources for a productive and ergonomic workspace
- Travel provided for key team gatherings for remote-based team members
- Healthcare benefits
- Vacation and sick time
- Holiday pay
- Care days
- 401(k) plan
- Maternity and parental leave
- Adoption assistance
- Mission trip time
- Full-time employee comprehensive benefits plans
- All-team meetings several times per year