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Partner Operations Manager
LightEdge Solutions. Own the end-to-end deal registration process, including intake, approval workflows, conflict resolution, and Salesforce data integrity for partner-sourced opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partner/channel operations and sales operations, with a strong focus on Salesforce data integrity, reporting, and process improvement. Capable of managing partner relationships and driving performance through effective communication and analytical skills.
Highest-signal resume keywords
Salesforce ProficiencyPartner/Channel Operations ExperienceAnalytical SkillsProcess ImprovementCross-Functional Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Deal RegistrationReporting and DashboardsMDF AdministrationCo-op ProgramsPartner Incentive ProgramsQBR FrameworksData IntegrityPerformance DashboardsConflict ResolutionProcess Automation
Soft Skills
Highly OrganizedProcess-OrientedEffective Communication
Tools & Technologies
Partner TAPSales Commission Tools
Industry Keywords
IT InfrastructureCloud ServicesManaged ServicesTechnology Solution DistributorVMware/Broadcom Partner ProgramsAWS Partner ProgramsIBM Partner ProgramsPE-Backed OrganizationsM&A-Active Organizations
Tech Stack
Tools & technologiesAWSCloudVMware
About the role
Key responsibilities & impact- Own the end-to-end deal registration process, including intake, approval workflows, conflict resolution, and Salesforce data integrity for partner-sourced opportunities
- Maintain and improve the partner portal, keeping content, pricing, and program materials current
- Build and maintain partner performance dashboards and scorecards covering sourced/influenced pipeline, bookings, and attainment against partner plans for QBRs and board/PE reporting
- Partner with Sales Operations to align channel data structures, routing rules, and reporting cadences with the broader sales organization
- Support partner onboarding through agreements, systems access, and training coordination with Sales Enablement
- Serve as the operational point of contact for partner escalations related to process, systems, or program mechanics
- Identify and drive process improvements and automation opportunities across the partner lifecycle
- Manage partner agreement audits and move LightEdge partners to the latest LightEdge agreements
- Own partner tools such as Partner TAP and partner with Sales Commission on partner commission inquiries
Requirements
What you’ll need- 5+ years in partner/channel operations, sales operations, or alliance management, ideally in IT infrastructure, cloud, or managed services
- Strong working knowledge of Salesforce and deal registration/PRM tooling
- Experience administering MDF, co-op, or partner incentive programs
- Excellent analytical skills; comfortable building reporting and dashboards from raw data
- Strong cross-functional communication skills; able to work effectively with sales leadership, finance, and external partner contacts
- Highly organized, process-oriented, and comfortable owning ambiguous or undocumented workflows
- Familiarity with VMware/Broadcom, AWS, or IBM partner programs specifically
- Familiarity with Technology Solution Distributor ecosystem
- Experience supporting a PE-backed or M&A-active organization where reporting rigor and data integrity are closely scrutinized
- Prior experience building account plan or QBR frameworks