Sales Support Associate

LightEdge Solutions

. Provide guided-selling tool support and scheduling assistance for assigned sellers .

Posted 9/17/2026full-timeKansas City • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales support and operations, with a strong focus on Salesforce, quoting processes, and contract management. Capable of collaborating across multiple departments to enhance deal support and improve operational efficiency.

Highest-signal resume keywords

Salesforce ProficiencyDeal Desk ManagementContract CoordinationDocuSign Workflow ManagementSales Support Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales SupportSales OperationsQuoting ToolsContractingProcurement ProcessesData AccuracyPricing ModelsApproval RoutingRFP CoordinationSales Hygiene

Soft Skills

Organizational SkillsCommunication SkillsAttention to DetailCollaborationJudgment

Tools & Technologies

DocuSignSalesforce

Industry Keywords

Revenue OperationsDeal SupportClient PresentationsService-Level AgreementsContinuous Improvement

About the role

Key responsibilities & impact

Provide guided-selling tool support and scheduling assistance for assigned sellers
Partner with sales managers and Sales Operations to support the team’s highest-priority opportunities
Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue, maintaining a 24-hour SLA
Escalate technical, complex, or non-Level 1 requests to the appropriate team
Own deal desk requests from intake through resolution
Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature
Prepare and send DocuSign envelopes, manage approval routing, and track signature status
Support procurement activities tied to deals, including vendor coordination, purchase orders, and purchasing approvals
Coordinate RFP and client reference requests
Build and support client-facing presentations and deal materials
Track incentive-related paperwork and deal approvals
Support Salesforce hygiene and data corrections for active contracts in partnership with Sales Operations, Billing, and Implementations
Develop strong knowledge of LightEdge’s product catalog and pricing models to support deal structuring and quoting
Collaborate with Legal, Finance, Service Delivery, Sales Operations, Product Management, IT, and Enablement
Identify and recommend improvements to quoting, contracting, and deal-support processes through standardization
Surface tooling and skills gaps to IT, Sales Operations, and Sales Enablement
Support up to 10 assigned sellers by removing internal blockers and coordinating critical deal-support activities
Identify opportunities to improve sales tools, processes, and user experience
Flag and recommend enablement improvements without building or delivering enablement content

Requirements

What you’ll need

Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a related function
Working knowledge of Salesforce and familiarity with quoting or guided-selling tools
Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar sales-support processes
Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive requests
Excellent written and verbal communication skills
Ability to prioritize competing requests and meet defined service-level expectations
Strong attention to detail, particularly when working with pricing, contracts, approvals, and CRM data
Ability to collaborate effectively across Legal, Finance, Billing, IT, Sales Operations, Product, and Service Delivery
Ability to quickly learn complex product catalogs, pricing models, and internal processes
Demonstrated judgment regarding when to resolve, route, or escalate requests
Commitment to process consistency, data accuracy, and continuous improvement
Applicants must be legally authorized to work in the United States at the time of hire and throughout employment
This position is not eligible for current or future employer-sponsored immigration support

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account LightEdge Solutions Website LinkedIn All Job Openings 51 - 200 employees Founded 1998 💼 Consulting 📦 Logistics 🏥 Healthcare 💰 $5M Private Equity Round on 2004-04 Consulting
Logistics
Healthcare LightEdge Solutions is a technology company specializing in highly secure cloud, colocation, connectivity, and managed services. With over 30 years of experience, LightEdge helps businesses optimize their IT infrastructure by offering advanced solutions like cloud storage, backup-as-a-service, and disaster recovery. The company is dedicated to providing secure and compliant platforms that protect data, support hybrid and multi-cloud journeys, and improve operational efficiencies for their clients. LightEdge's data centers and expert engineering support deliver 24/7 uptime and robust cybersecurity to ensure continuous business operations. Sales Support Associate Job not on LinkedIn 🔥 38 minutes ago 🏢🏡 Kansas City – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🤑 Sales 🚫👨‍🎓 No degree required 👻 Ghost score 10% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide guided-selling tool support and scheduling assistance for assigned sellers
Partner with sales managers and Sales Operations to support the team’s highest-priority opportunities
Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue, maintaining a 24-hour SLA
Escalate technical, complex, or non-Level 1 requests to the appropriate team
Own deal desk requests from intake through resolution
Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature
Prepare and send DocuSign envelopes, manage approval routing, and track signature status
Support procurement activities tied to deals, including vendor coordination, purchase orders, and purchasing approvals
Coordinate RFP and client reference requests
Build and support client-facing presentations and deal materials
Track incentive-related paperwork and deal approvals
Support Salesforce hygiene and data corrections for active contracts in partnership with Sales Operations, Billing, and Implementations
Develop strong knowledge of LightEdge’s product catalog and pricing models to support deal structuring and quoting
Collaborate with Legal, Finance, Service Delivery, Sales Operations, Product Management, IT, and Enablement
Identify and recommend improvements to quoting, contracting, and deal-support processes through standardization
Surface tooling and skills gaps to IT, Sales Operations, and Sales Enablement
Support up to 10 assigned sellers by removing internal blockers and coordinating critical deal-support activities
Identify opportunities to improve sales tools, processes, and user experience
Flag and recommend enablement improvements without building or delivering enablement content 🎯 Requirements
Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a related function
Working knowledge of Salesforce and familiarity with quoting or guided-selling tools
Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar sales-support processes
Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive requests
Excellent written and verbal communication skills
Ability to prioritize competing requests and meet defined service-level expectations
Strong attention to detail, particularly when working with pricing, contracts, approvals, and CRM data
Ability to collaborate effectively across Legal, Finance, Billing, IT, Sales Operations, Product, and Service Delivery
Ability to quickly learn complex product catalogs, pricing models, and internal processes
Demonstrated judgment regarding when to resolve, route, or escalate requests
Commitment to process consistency, data accuracy, and continuous improvement
Applicants must be legally authorized to work in the United States at the time of hire and throughout employment
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