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Senior Azure Engineer
LightEdge Solutions. Support existing Azure environments and monitor environment health using multiple enterprise tools .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Azure development and systems administration, with a strong focus on troubleshooting, incident management, and customer support. Capable of providing technical leadership and mentoring while implementing custom solutions and collaborating across departments.
Highest-signal resume keywords
Azure DevelopmentSystems AdministrationAzure CertificationKubernetes ExperienceIncident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Azure MonitoringTroubleshooting TechniquesScripting LanguagesLoad BalancersVPNsFirewallsCapacity PlanningPerformance RecommendationsAzure DevOpsTerraform
Soft Skills
Interpersonal SkillsProblem-Solving SkillsInitiativeCollaborationCustomer Communication
Tools & Technologies
Ticketing SystemLightEdge Command CenterGitHubKQL
Certifications & Qualifications
Azure Certification
Industry Keywords
CSP EnvironmentNetworking PrinciplesEnterprise ToolsCustomer SupportTechnical Leadership
Tech Stack
Tools & technologiesAzureFirewallsKubernetesTerraform
About the role
Key responsibilities & impact- Support existing Azure environments and monitor environment health using multiple enterprise tools
- Implement and validate monitoring in deployments
- Evaluate customer needs, troubleshoot issues, and formulate capacity planning and performance recommendations
- Participate in the on-call rotation and respond to calls from the LightEdge Command Center
- Respond to customer support calls related to Azure environments
- Manage incidents in the ticketing system and resolve issues through troubleshooting
- Evaluate, resolve, and proactively prevent problems; escalate as needed
- Collaborate with Security, Networking, Data Protection, and Operating Systems departments
- Document customer interactions in the ticketing system
- Prioritize and complete assigned duties within approved maintenance windows
- Engage with Azure Support on behalf of LightEdge customers
- Provide clear, accurate, and professional customer communication
- Stay current on Azure offerings and make recommendations to leadership
- Provide senior technical leadership and mentor junior engineers
- Implement custom solutions for customer needs, with strategic planning, documentation, and execution
- Work off hours, including holidays and weekends, when supporting changes, upgrades, and problem determination tasks
Requirements
What you’ll need- Bachelor's Degree in Computer Science or related discipline, an associate degree, or equivalent work experience
- At least 4-6 years' experience with Azure development and systems administration
- Possess at least one current Azure Certification
- Experience providing issue resolution for Azure in a CSP environment highly preferred
- Strong preference for applicants with experience or certification in Kubernetes
- Comprehensive understanding of Azure, including current Azure product offerings and services, best practices, troubleshooting techniques, systems administration, and issue resolution
- Excellent understanding of networking principles, analysis, and troubleshooting
- Experience with hardware or software load balancers, VPNs, and firewalls preferred
- Demonstrated proficiency with one or more scripting or programming languages
- Knowledge of or willingness to learn Azure DevOps, GitHub, KQL, and Terraform
- Ability to manage multiple priorities and projects simultaneously
- Strong interpersonal skills and ability to work collaboratively while taking initiative to lead when needed
- Initiative and problem-solving skills