Integration Specialist

LightForce

. Drive onboarding, adoption, and growth of LightForce’s orthodontic system in orthodontic practices .

Posted 9/29/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates clinical expertise in Orthodontics, with a strong focus on onboarding, training, and relationship-building within orthodontic practices. Proficient in leveraging data and analytics to drive growth and optimize customer experiences.

Highest-signal resume keywords

Clinical Certification In Dentistry Or Orthodontics5+ Years Of Experience In OrthodonticsCustomer Training And SupportData And Analytics UtilizationRelationship Building With Doctors And Staff

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Self-MotivatedResourcefulProblem SolverReliableTeam Player

Certifications & Qualifications

Clinical Certification In Dentistry Or Orthodontics

Industry Keywords

Orthodontic SystemOnboardingCustomer ExperienceClinical SupportOperational InsightsRevenue GrowthPractice TeamsConsultative ApproachTraining ResourcesHealth Industry

About the role

Key responsibilities & impact

Drive onboarding, adoption, and growth of LightForce’s orthodontic system in orthodontic practices
Apply clinical expertise and knowledge of orthodontic office processes and workflows to identify growth opportunities and accelerate revenue and case volume
Build relationships with doctors and staff by providing tailored clinical and operational insights and training
Perform customer current-state assessments and create defined work paths to facilitate full system adoption
Create and leverage training resources and implement processes and procedures with doctors and staff
Communicate effectively with customers, internal teams, and leaders
Provide clinical support to doctors for onboarding and full integration in orthodontic practices
Foster positive relationships with practice teams using a consultative and collaborative approach
Deliver clinical training and presentations virtually and in person to customers and internal audiences
Jointly lead and manage new customer onboarding training strategy and assist with resource and tool development
Work strategically with sales, marketing, and commercial support functions to prioritize opportunities
Mentor internal and external partners on best practices
Monitor orthodontic organizations, trends, and industry changes
Provide clinical input for new product development and software enhancements
Use data and analytics to support customer decision-making
Coordinate internal resources to optimize customer experience and promote LightForce solutions
Diagnose results, lead triage and execution, communicate results to leadership, and manage multiple projects
Independently manage travel bookings and expense reporting
Identify and complete critical tasks independently with urgency

Requirements

What you’ll need

Clinical certification in dentistry or Orthodontics (RDH, EF, CDA, RDA, LDA etc.)
5+ years of relevant work experience in the related health industry specifically Orthodontics
Valid Driver's license
Ability to travel up to 50% of the time via plane
Self-motivated
Eager to learn
Resourceful
Problem solver
Reliable and Trustworthy
Punctual
Team player
Ability to sit or stand, walk, travel by vehicle and plane, see, use hands and arms, listen, and speak

Benefits

Comp & perks

Unlimited PTO for exempt employees (US Employees Only)
9 paid holidays per year (US Employees Only)
Generous premium coverage for medical, dental, and vision plans (US Employees Only)
Group plan voluntary life insurance (US Employees Only)
Fringe benefits (US Employees Only)
401k retirement plan (US Employees Only)
Paid parental leave (US Employees Only)
Allowances for those in commercial sales positions (US Employees Only)
Workplace perks such as food/coffee (US Employees Only)