LightForce

General

• Drive onboarding, adoption, and growth of LightForce’s orthodontic system in orthodontic practices
• Apply clinical expertise and knowledge of orthodontic office processes and workflows to identify growth opportunities and accelerate revenue and case volume
• Build relationships with doctors and staff by providing tailored clinical and operational insights and training
• Perform customer current-state assessments and create defined work paths to facilitate full system adoption
• Create and leverage training resources and implement processes and procedures with doctors and staff
• Communicate effectively with customers, internal teams, and leaders
• Provide clinical support to doctors for onboarding and full integration in orthodontic practices
• Foster positive relationships with practice teams using a consultative and collaborative approach
• Deliver clinical training and presentations virtually and in person to customers and internal audiences
• Jointly lead and manage new customer onboarding training strategy and assist with resource and tool development
• Work strategically with sales, marketing, and commercial support functions to prioritize opportunities
• Mentor internal and external partners on best practices
• Monitor orthodontic organizations, trends, and industry changes
• Provide clinical input for new product development and software enhancements
• Use data and analytics to support customer decision-making
• Coordinate internal resources to optimize customer experience and promote LightForce solutions
• Diagnose results, lead triage and execution, communicate results to leadership, and manage multiple projects
• Independently manage travel bookings and expense reporting
• Identify and complete critical tasks independently with urgency

Integration Specialist