Associate Clinical Director – Virtual Outpatient Program

Lightfully Behavioral Health

. Manage the day-to-day clinical operations and program-level performance of a virtual PHP/IOP program .

Posted 10/6/2026full-timeUnited StatesLead💰 $88,001 - $114,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing clinical operations and program performance within a virtual PHP/IOP program, ensuring compliance and quality in service delivery. Proven ability to lead and develop clinical staff while achieving organizational objectives and maintaining high standards of care.

Highest-signal resume keywords

Master's Degree In Psychology-Related Field5+ Years Of Related ExperienceClinical LicensureManagement And Supervisory SkillsProficient In Microsoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Operations ManagementCrisis NavigationElectronic Medical Record SystemsPerformance ManagementBudget ManagementClinical TrainingMilieu ManagementQuality InitiativesClient Admissions ManagementProgram Implementation

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationOrganizational SkillsTime ManagementProblem-Solving Skills

Certifications & Qualifications

Associate Level BBS RegistrationAdministrator CertificationFirst Aid Training

Industry Keywords

Mental Illness ServicesCommunity ProgramClinical Model FidelityEmployee EngagementDiverse Client Interaction

Tech Stack

Tools & technologies

PHP

About the role

Key responsibilities & impact

Manage the day-to-day clinical operations and program-level performance of a virtual PHP/IOP program
Provide leadership and supervision to clinical staff and ensure fidelity to the clinical model
Lead site-level teams to achieve clinical, team, growth, and financial objectives
Partner with departments and corporate leaders on quality initiatives and clinical training
Manage client lengths of stay, admissions, and transitions across levels of care
Ensure safety and compliance with governing bodies and internal policies and procedures
Oversee treatment teams and delivery of appropriate clinical interventions
Meet monthly budget targets and manage labor and variable expenses
Participate in monthly regional operating reviews with executive leadership
Oversee hiring, onboarding, training, performance management, job leveling, coaching, and disciplinary actions
Conduct 1:1 and team meetings and complete employee performance reviews
Maintain employee timecards and manage overtime and paid-time-off requests
Resolve site-level complaints, grievances, and disciplinary actions
Optimize employee engagement, retention, and turnover
Provide on-call coverage as needed
Achieve ADC, inquiry, and admission metrics and drive census growth with Marketing, Outreach, and Admissions
Implement programs promoting company culture, vision, and Shining Commitments
Provide milieu management and consultation during business hours
Perform other assigned duties

Requirements

What you’ll need

Master's degree in psychology-related field
Associate level BBS registration, in good standing, required
Full clinical licensure preferred
5+ years of related experience, required
At least two (2) years of full-time work experience in a community program that serves clients who have a mental illness
Such experience must be in the direct provision of services to clients
One (1) year of experience must be in the position of supervising direct care staff
At least one (1) year in management or administration
Excellent management and supervisory skills
Excellent written and verbal communication skills
Excellent organizational and time management skills
Proficient in Microsoft Office Suite or similar software
Ability to navigate Electronic Medical Record systems
Able to communicate effectively in English, both verbally and in writing
Must pass extensive background check
Must meet criteria of auto use policy, including driving a vehicle and possessing valid Driver’s License
When serving as the Administrator of the facility: complete Administrator certification and 20 clock hours of continuing education per year; complete First Aid Training; complete required health screening, TB clearance, and Criminal Record Clearance
Ability to work for prolonged periods sitting at a desk and working on a computer
Ability to navigate crisis and solve problems independently using best judgment and critical thinking skills
Must demonstrate respectful and effective work with diverse clients and staff
Must utilize professional communication when addressing issues with clients and/or staff

Benefits

Comp & perks

Competitive compensation
Medical, dental, and vision insurance
Paid time off
Self-care days
401(k) plan
Continuing education and professional development opportunities
Employee assistance program (EAP)
A supportive, mission-driven culture that values authenticity, connection, and integrity