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Billing Operations Manager
Lightspeed Commerce. Lead the RevOps function for the B2B business unit and build a high-performing team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading RevOps functions, developing strategic initiatives, and optimizing KPIs to drive revenue growth and operational efficiency. Proven ability to manage high-performing teams and collaborate across departments to align strategies with business objectives.
Highest-signal resume keywords
RevOps LeadershipKPI ManagementStrategic Initiative DeploymentBudgeting and ForecastingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Growth StrategiesData AnalysisPerformance ForecastingCustomer Journey OptimizationQuota ManagementMarket Condition AnalysisGTM Strategy DevelopmentOperational EfficiencyTeam DevelopmentAnalytical Decision-Making
Soft Skills
Exceptional Analytical SkillsExcellent Communication SkillsInterpersonal SkillsStrategic ThinkingProblem-Solving Abilities
Certifications & Qualifications
Bachelor’s Degree in Business AdministrationMaster’s Degree in Business Administration (Asset)
Industry Keywords
B2B Business UnitRevenue TargetsPerformance ReviewsCustomer AcquisitionAccount ManagementHybrid Work EnvironmentGTM EnvironmentStakeholder EngagementTraining CollaborationProduct Roadmap Alignment
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Lead the RevOps function for the B2B business unit and build a high-performing team
- Develop and execute strategic initiatives aligned with the company’s OKRs
- Support the achievement of revenue and profitability targets
- Develop, track, and optimize KPIs throughout the customer journey
- Lead weekly performance reviews, including pipeline analysis and end-of-month, quarter-end, and year-end forecasting
- Identify and establish new KPIs to track the health and effectiveness of GTM teams
- Conduct in-depth biweekly analyses of new customer acquisition and account management
- Present representative-level analyses and identify pipeline risks and opportunities
- Participate in weekly business reviews (WBRs)
- Facilitate monthly and quarterly business reviews (MBRs/QBRs)
- Oversee monthly analysis of quota attainment and coverage for sales and customer service teams
- Recommend individual quotas and territory coverage
- Lead the reassessment of quarterly forecasts in collaboration with Finance and GTM leadership
- Adjust revenue and performance targets based on market conditions
- Identify areas for investment and cost optimization
- Collaborate with Training, Product, and Sales teams to align strategy with global priorities and product roadmaps
- Serve as a strategic partner to the Head of RevOps
Requirements
What you’ll need- Bachelor’s degree in a relevant field, such as Business Administration, Finance, Technology, or Operations
- Master’s degree in Business Administration or a related discipline is an asset, but not required
- 2+ years of experience managing and developing high-performing teams
- Experience working in a hybrid or remote environment
- 6+ years of experience in a commercial or go-to-market (GTM) environment
- Proven track record of deploying strategic initiatives that drive revenue growth and operational efficiency
- Ability to lead cross-functional projects with stakeholders in Information Systems, Data, Finance, GTM, and Marketing
- Experience leading budgeting and forecasting processes
- Strong analytical and data-driven decision-making skills
- Experience establishing and managing KPIs
- Fluency in English as a working language required
- Exceptional analytical skills
- Excellent communication and interpersonal skills
- Strategic thinking and problem-solving abilities
- Self-motivated with strong initiative
Benefits
Comp & perks- Flexible work environment
- Performance-driven culture
- Career growth and continuous learning opportunities
- Flexible paid time off
- Remote work policies
- Stock options
- Retirement plan contributions
- Training opportunities
- Health and wellness allowance
- Volunteer time off
- Interest groups and sponsored sports teams
- Computer purchase program to acquire a personal MacBook
- Enhanced parental leave
- International mobility
- Diverse and inclusive team