Director, Product Management – Instore Selling

Lightspeed Commerce

. Define and communicate a multi-year product strategy across a substantial portfolio or business area .

Posted 10/28/2026full-timeRemote • New York • United StatesLead💰 $220,000 - $255,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive product management experience with a focus on strategy execution, customer insights, and measurable outcomes across multiple product areas. Proven ability to lead and develop high-performing teams while fostering collaboration and alignment across cross-functional stakeholders.

Highest-signal resume keywords

Product Management ExperienceStrategic ThinkingPortfolio ManagementCustomer AdvocacyCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product StrategyOutcome-Based PlanningProduct DiscoveryProduct DeliveryMarket AnalysisCompetitive IntelligenceData-Driven Decision MakingInvestment PrioritizationMeasurable Business ImpactOperational Efficiency

Soft Skills

Excellent CommunicationCollaborative LeadershipEmpathyResilienceCuriosity

Certifications & Qualifications

University Degree

Industry Keywords

SoftwareTechnologyCustomer InsightsMarket DynamicsBusiness OutcomesProduct Management PracticesHigh-Performing TeamsOrganizational CapabilitiesExecutive AlignmentInclusive Culture

About the role

Key responsibilities & impact

Define and communicate a multi-year product strategy across a substantial portfolio or business area
Guide investment and prioritization decisions using customer insights, data, market dynamics, competitive intelligence, and business outcomes
Partner with cross-functional leaders to identify opportunities for growth, revenue, customer satisfaction, and operational efficiency
Own strategy, execution, and measurable outcomes across multiple product areas, platforms, or a substantial portfolio
Translate strategy into clear objectives, investment priorities, and operating practices
Address systemic challenges across teams and hold the organization accountable for customer and business outcomes
Hire, develop, and retain exceptional product leaders and managers
Elevate product management practices, organizational capabilities, and operating models
Foster an inclusive, collaborative culture
Build executive and cross-functional alignment around product strategy, priorities, and trade-offs
Communicate complex customer, market, and business challenges clearly to drive decisions and action
Strengthen customer and retailer empathy while balancing speed, quality, and long-term value

Requirements

What you’ll need

Significant product management experience within software or technology companies, with a proven track record of delivering measurable business and customer impact across multiple product areas
Demonstrated experience setting and executing strategy at a portfolio, platform, business unit, or organizational level, beyond the scope of a single product or team
Strong strategic and portfolio management capabilities
Experience leading through product leaders and managers, including hiring, developing, coaching, and building high-performing teams and leadership capabilities
Deep understanding of modern product management practices, including product discovery, delivery, experimentation, and outcome-based planning
Ability to translate customer insights, market trends, competitive intelligence, and business objectives into clear product strategies and measurable outcomes
Proven ability to influence and collaborate effectively with stakeholders across Engineering, Design, Sales, Marketing, Operations, Finance, Legal, and other functions
Exceptional strategic thinking and judgment
Strong customer advocacy and empathy for retailers and other local businesses
Excellent communication and storytelling skills
A collaborative, low-ego leadership style
Resilience, curiosity, bias toward action, continuous learning, and measurable impact
A university degree or equivalent practical experience

Benefits

Comp & perks

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
Career-defining opportunities
Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities to grow your skills and career
Health and wellness credit
Time off to volunteer and give back to your community
Interest groups, employee-led networks, social committees, and sponsored sports teams
Computer purchase program to get your personal MacBook
Enhanced parental leave
Continuous learning opportunities
Global mobility
Medical, dental, wellness, life and disability insurance
401(k) plan and match
Paid parental leave top-up
Paid time off