Inside Sales Development Representative – Restaurant Industry

Lightspeed Commerce

. Drive new business growth by qualifying leads generated from webinars, trials, quote requests, or demo requests, primarily by phone and email .

Posted 10/27/2026full-timeMontreal • CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in qualifying leads and managing customer relationships to drive business growth in technology sales. Proficient in utilizing Salesforce for database management and communication tracking while delivering exceptional customer service.

Highest-signal resume keywords

B2B Sales ExperienceLead QualificationSalesforce.com ProficiencyCustomer Service SkillsQuota-Driven Performance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationSales Target AchievementTechnical AptitudeMultitaskingCritical Thinking

Soft Skills

Excellent Communication SkillsStrong Listening Skills

Tools & Technologies

Salesforce

Industry Keywords

Technology SalesCustomer Database ManagementInbound CallsEmail CommunicationSales Pipeline Development

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Drive new business growth by qualifying leads generated from webinars, trials, quote requests, or demo requests, primarily by phone and email
Own all leads through the qualification stage before handing them over to Lightspeed’s inside sales team
Create an excellent first impression for prospective and current customers by delivering a world-class experience
Assess customer needs to determine whether Lightspeed solutions are a good fit
Manage multiple lead sources, including inbound calls, emails, chats, and referrals
Manage the existing customer database using Salesforce to ensure all communications are recorded and properly documented
Work with the New Markets Manager to develop new strategies for expanding the sales pipeline and consistently achieving monthly, quarterly, and annual targets
Perform other duties and responsibilities as assigned by management

Requirements

What you’ll need

More than one year of sales experience in a business-to-business environment, preferably selling solutions or technology
Strong desire to work in technology sales and a high degree of technical aptitude
Excellent customer service and telephone communication skills, including strong listening skills and verbal and written communication abilities
Proven ability to meet or exceed sales targets
Ability to thrive in a competitive, fast-paced, quota-driven environment
Fluency in English as a working language is required for this position
Ability to multitask effectively
Strong critical-thinking skills
Experience with Salesforce.com is an asset but not required

Benefits

Comp & perks

A flexible work environment that enables you to do your best work
A culture that celebrates performance
The opportunity to make an impact as part of a team large enough to support professional growth, yet agile enough for your voice to be heard
Opportunities that will shape your career
Flexible paid time off and remote-work policies
Stock options
Contributions to your retirement plan
Training opportunities to develop your skills and career
A health and wellness allowance
Time off to volunteer and get involved in your community
Interest groups, ranging from employee-led groups to sponsored sports teams
A computer purchase program to help you acquire your own MacBook
Enhanced parental leave
Ongoing learning opportunities
International mobility
Benefits designed to support you