Manager, Outbound Account Executive – West Coast

Lightspeed Commerce

. Lead and manage a team of Account Executives responsible for the full sales cycle within a defined segment of North American accounts .

Posted 10/14/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$150,000 - CA$170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and developing high-performing sales teams, with a strong focus on pipeline management, revenue growth, and cross-functional collaboration. Proficient in utilizing sales engagement platforms to optimize processes and drive performance.

Highest-signal resume keywords

Salesforce ProficiencyTeam ManagementPipeline ManagementCross-Functional CollaborationCoaching and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementRevenue Growth StrategiesKPI AnalysisSales ForecastingPerformance Gap Identification

Soft Skills

Entrepreneurial MindsetAgilityCommunication SkillsCoaching Skills

Tools & Technologies

SalesforceOutreachSales Engagement Platforms

Industry Keywords

Account ExecutivesOutbound SalesRetail Point-of-Sale SystemsHospitality Point-of-Sale Systems

About the role

Key responsibilities & impact

Lead and manage a team of Account Executives responsible for the full sales cycle within a defined segment of North American accounts
Own segment-level pipeline, forecast accuracy, and monthly/quarterly MRR targets
Manage pipeline health and execution against activity, conversion, and revenue KPIs
Collaborate with SDR leadership on lead-to-deal handoffs
Hire, coach, and develop a high-performing team of Account Executives
Partner with enablement teams on onboarding programs
Drive skill development through coaching, call reviews, pipeline inspection, and structured feedback
Identify performance gaps and implement development plans
Refine and optimize sales processes and tools
Work cross-functionally with Sales Ops, Marketing, Enablement, and Product
Collaborate with regional and functional leaders on the outbound strategy playbook
Identify tools for list creation, outbound messaging, and deal execution
Analyze sales forecasts, call volume, and pipeline health
Create strategies to grow revenue streams and expand the addressable market
Ensure clear communication and handoff processes across the sales organization

Requirements

What you’ll need

Minimum 2 years of experience managing Account Executives in an outbound or full-cycle sales environment
Demonstrated ability to own a segment or territory from pipeline generation through close
Experience working cross-functionally to identify and resolve process gaps, improve tooling, and align stakeholders
Proven ability to onboard, coach, and develop sales representatives at multiple stages
Proficiency with Salesforce, Outreach, or comparable sales engagement platforms
Tech-savvy, with the ability to help team members who are less so
Entrepreneurial and agile mindset with a bias toward action and comfort with ambiguity
Experience with Retail or Hospitality point-of-sale systems is an asset
Proficiency in English

Benefits

Comp & perks

Flexible work environment
Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups, employee-led networks, social committees, and sponsored sports teams
Computer purchase program to get your personal MacBook
Enhanced parental leave
Medical, dental, wellness, life, and disability insurance
RRSP plan and match
Paid parental leave top-up
Paid time off
Continuous learning opportunities
Global mobility