Sales Development Representative – Restaurant

Lightspeed Commerce

. Drive new business growth by qualifying inbound leads generated through marketing initiatives, primarily by phone and email .

Posted 11/2/2026full-timeMontreal • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing inbound sales leads and qualifying customer needs, with a strong focus on achieving sales targets. Proficient in utilizing Salesforce for customer database management and communication tracking.

Highest-signal resume keywords

Sales ExperienceCustomer Service ExperienceSalesforce ProficiencyFluency in EnglishHospitality Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead QualificationSales ManagementCustomer Needs AssessmentTechnology Sector ExperienceDatabase Management

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationSelf-MotivationEmpathy

Tools & Technologies

Salesforce

Industry Keywords

HospitalityRestaurant IndustryInbound SalesCustomer Database ManagementMarketing Initiatives

About the role

Key responsibilities & impact

Drive new business growth by qualifying inbound leads generated through marketing initiatives, primarily by phone and email
Manage inbound sales leads through qualification before handing them off to Lightspeed’s inside sales team
Create an outstanding first impression with current and prospective customers
Identify customer needs to determine the suitability of Lightspeed solutions
Manage inbound calls, emails, chats, and referrals
Manage the customer database in Salesforce and record all communications
Collaborate with Hospitality and Restaurant Sales leadership to develop strategies for enriching the opportunity pipeline
Consistently achieve monthly and quarterly targets
Perform any other duties assigned by management

Requirements

What you’ll need

At least 2 years of experience in sales or customer service
Experience in the technology sector (software, mobile solutions, or other technologies) is a major asset
Experience in the hospitality or restaurant industry is an asset
Fluency in English is required
French is listed as a language requirement, but the statement is truncated
Excellent active listening and verbal and written communication skills
Self-motivated, personable, and proactive
Technologically proficient
Patient and empathetic when working with people who are less comfortable using technology
Dynamic personality and entrepreneurial mindset
Ability to work in English, the required working language
Willingness to consent to a criminal background check as a condition of employment

Benefits

Comp & perks

Flexible work environment
Culture that celebrates performance
Opportunity to make an impact and grow professionally
Career opportunities
Flexible paid time off
Remote work policies
Stock options
Retirement plan contributions
Training and career development opportunities
Health and wellness allowance
Paid volunteer time
Employee resource groups and sponsored sports teams
Computer purchase program to acquire a personal MacBook
Enhanced parental leave
Continuous learning opportunities
International mobility
Accommodations available upon request for candidates with disabilities