Senior Director, Software Development

Lightspeed Commerce

. Set engineering strategy for Lightspeed’s Wholesale and Golf businesses .

Posted 9/22/2026full-timeNew York City • New York • United StatesSenior💰 $260,000 - $290,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in engineering strategy and execution, with a focus on improving delivery practices and fostering cross-functional partnerships. Proven ability to attract and develop high-performing teams while maintaining technical integrity and customer trust.

Highest-signal resume keywords

Engineering Strategy LeadershipCross-Functional PartnershipTechnical JudgmentTeam DevelopmentDelivery Flow Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ArchitectureReliabilityQuality StandardsOperational DisciplineProduct DevelopmentPlatform DevelopmentRisk ManagementIncident LearningTransactional SystemsSaaS

Soft Skills

Clear CommunicationConfidence with ExecutivesFocus on CustomersPractical Approach to AmbiguityRelationship Building

Industry Keywords

Retail TechnologyWholesaleGolfCommerceComplex Operational WorkflowsSchedulingInventoryPayments

About the role

Key responsibilities & impact

Set engineering strategy for Lightspeed’s Wholesale and Golf businesses
Translate business priorities into technical direction and actionable plans
Lead and develop a multi-team organization through managers and senior technical leaders
Partner with Product and Design to establish priorities, clarify trade-offs, and deliver customer outcomes
Improve planning, delivery practices, quality standards, and operational discipline
Strengthen ownership, observability, incident learning, and risk management for critical merchant workflows
Guide architecture and platform investments to improve product coherence and team leverage
Foster rapid execution without compromising technical integrity or customer trust
Build relationships across Retail and the wider company
Hire, coach, and retain leaders and engineers
Create growth opportunities for employees
Communicate progress, risks, and decisions to teams, executives, and cross-functional stakeholders

Requirements

What you’ll need

Significant experience leading engineering organizations through managers and senior technical leaders
Track record connecting engineering strategy to business performance and customer value
Experience guiding complex product and platform development across multiple teams
Strong technical judgment, including architecture, reliability, quality, and long-term maintainability
Experience improving delivery flow while preserving engineering standards and sustainable pace
Practical approach to operating in ambiguity
Strong partnership skills across Product, Design, Operations, Sales, and customer-facing teams
Ability to attract, develop, and retain high-performing leaders in a distributed organization
Clear, concise communication and confidence working with senior executives
Genuine focus on customers and merchants
Experience in retail technology, wholesale, golf, commerce, SaaS, or complex operational workflows is nice to have
Experience with transactional, scheduling, inventory, payments, or other business-critical systems is nice to have
Experience integrating product teams with shared platforms and services is nice to have
Experience leading organizational change while maintaining delivery momentum is nice to have
Applicants must disclose criminal convictions and undergo a criminal record check
Must be legally eligible to work in the country where the role is advertised; visa sponsorship status is addressed in the application

Benefits

Comp & perks

A flexible work environment
Performance-celebrating culture
Career-defining opportunities
Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups, employee-led networks, social committees, and sponsored sports teams
Computer purchase program for a personal MacBook
Enhanced parental leave
Continuous learning opportunities
Global mobility
Medical, dental, wellness, life, and disability insurance
401K plan and match
Paid parental leave top-up
Paid time off
Discretionary short-term and long-term incentives may be available
Criminal record check as part of the hiring process