Staff Site Reliability Expert

Lightspeed Commerce

. Shape the approach to infrastructure reliability, developer experience and platform capabilities .

Posted 9/21/2026full-timeAuckland • New ZealandLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and maintaining scalable AWS infrastructure using Infrastructure as Code, with a strong focus on observability, incident management, and disaster recovery. Proven ability to mentor engineers and improve engineering practices across cross-functional teams.

Highest-signal resume keywords

AWS Infrastructure ManagementInfrastructure as Code with TerraformDocker and Kubernetes ExperienceIncident Management and Disaster RecoveryPython, Ruby, or Go Coding

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AWSInfrastructure as CodeTerraformDockerKubernetesPythonRubyGoShell ScriptingMySQL

Soft Skills

Strong CommunicationJudgementPrioritisation

Tools & Technologies

ECSLinuxPostgreSQLRedisDynamoDB

Industry Keywords

SaaSCloud Cost OptimisationAgileContinuous DeliveryTesting

Tech Stack

Tools & technologies

AWSCloudDockerDynamoDBKubernetesLinuxMySQLPostgresPythonRedisRubyShell ScriptingTerraformGo

About the role

Key responsibilities & impact

Shape the approach to infrastructure reliability, developer experience and platform capabilities
Design and maintain scalable, automated AWS infrastructure using Infrastructure as Code
Build tools and platform services enabling product engineers to ship and operate independently
Partner with engineering teams to design resilient, secure and cost-effective systems
Improve engineering practices and delivery processes across distributed, cross-functional teams
Champion observability, high availability, incident management and disaster recovery
Apply systems thinking to complex problems
Lead incident response and drive lasting improvements
Mentor engineers and influence reliability practices
Participate in the on-call rotation

Requirements

What you’ll need

Strong AWS experience operating highly available, scalable production systems
Experience in a SaaS or product-led environment
Strong Infrastructure as Code experience with Terraform and configuration management tooling
Experience with Docker, Kubernetes, ECS and Linux systems
Ability to code in Python, Ruby or Go, alongside complex Shell scripting
Experience with observability, incident management, disaster recovery and security practices
Experience with MySQL, PostgreSQL, Redis or DynamoDB
Experience with cloud cost optimisation
Understanding of Agile, continuous delivery and testing
Strong communication, judgement and prioritisation skills
Willingness to participate in an on-call rotation
Applicants must disclose criminal convictions and undergo criminal record checks

Benefits

Comp & perks

Lightspeed share scheme
Unlimited paid time off policy
Work remotely from anywhere in the world for up to 60 days per year
Flexible working policy
Health and wellness benefit of $500 per year
Mental health online platform and counselling & coaching services
Paid leave and assistance for new parents
Paid Volunteer day
Premium cover if you sign up for health insurance with Southern Cross
Complimentary breakfast and lunch options
Fresh fruits, snacks, and beverages stocked in the office
Secure, full-time parking facilities
Subsidised public transportation covering up to 75% of commuting costs
Exciting events hosted regularly by the Auckland Culture Club
High autonomy and freedom to solve complex technical problems
Flexible, hybrid workplace model
Genuine career growth opportunities
Opportunity to influence technical direction and grow expertise
Dog-friendly environment