Associate Director – TuneLab Biologics Customer Success Partner

Lilly-Lilly

. Lead engagement with TuneLab members developing biologics to support their success upon joining TuneLab .

Posted 11/5/2026full-timeUnited StatesSenior💰 $150,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in drug discovery and biologics development, leveraging advanced molecular design and modeling systems to optimize biologic therapies. Strong ability to engage partners, communicate technical insights, and implement innovative technologies in AI/ML drug discovery.

Highest-signal resume keywords

Graduate Degree In Biology, Biochemistry, Or Related Field5+ Years Experience In Drug Discovery And DevelopmentExperience With Molecular Design And Modeling SystemsStrong Relationship-Building SkillsExperience Implementing New Technologies In Biologics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Drug DiscoveryBiologics DevelopmentMolecular DesignModeling SystemsWorkflow ImplementationTechnology ImplementationSoftware ApplicationOptimization Of Biologic TherapiesCommunity Engagement StrategiesTechnical Communication

Soft Skills

Relationship BuildingProactiveResourcefulAutonomous WorkPassion For Innovation

Industry Keywords

AI/ML Drug DiscoveryPartner EngagementEcosystem DevelopmentScientific MeetingsUser Group EventsCROsElectronic Notebook ProvidersCase StudiesProduct ImprovementsTravel Requirements

About the role

Key responsibilities & impact

Lead engagement with TuneLab members developing biologics to support their success upon joining TuneLab
Support TuneLab partners in achieving technical success using models, workflows, and functionalities within TuneLab
Build partner case studies and identify partner champions to demonstrate TuneLab’s impact on drug discovery
Engage existing partners to identify high-need product improvements
Communicate technical feedback to the TuneLab Product team and translate it into potential product improvements
Roll out new features and capabilities to existing TuneLab members
Represent TuneLab at scientific meetings, AI/ML community gatherings, and user group events
Cultivate identity and shared purpose among TuneLab participants
Interact with TuneLab’s ecosystem of model developers, electronic notebook providers, CROs, and other partners
Help expand the platform’s reach and develop an ecosystem of contributors and users accelerating AI-powered drug discovery

Requirements

What you’ll need

Graduate degree (PhD or MS) in biology, biochemistry, or a related field
5+ years of experience in drug discovery and/or development with biologics
Experience using and applying diverse molecular design, modeling systems, and software for the design and optimization of biologic therapies
Experience supporting new biologics workflow and technology implementation internally or with external partners
Experience implementing new technology, software, or approach in biologics drug discovery
Experience working with third parties as part of implementation of new technologies
Understanding of partner incentives and community engagement strategies to build an engaging new product
Strong relationship-builder with ability to communicate across TuneLab partner organizations
Highly independent, proactive, and resourceful with ability to work autonomously
Passion for innovation and willingness to learn about new technologies in AI/ML drug discovery
Ability to see both the big picture and execute tactical plans effectively
Willingness to travel 25%
Regular presence at major industry events (6–10 conferences per year)

Benefits

Comp & perks

Company bonus depending in part on company and individual performance
Company-sponsored 401(k)
Pension
Vacation benefits
Medical, dental, vision, and prescription drug benefits
Flexible benefits, including healthcare and/or dependent day care flexible spending accounts
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities