HR Technology Analyst

Lincoln Property Company

. Serve as the first point of contact for HR Technology help desk inquiries .

Posted 10/22/2026full-timeRemote • North Carolina • United StatesJunior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HRIS management, particularly with Dayforce, including troubleshooting, data accuracy maintenance, and report preparation. Strong analytical skills and attention to detail are essential for effective problem-solving and process improvement.

Highest-signal resume keywords

Dayforce ExperienceHRIS ManagementAnalytical SkillsMicrosoft Excel ProficiencyTroubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRISData AnalysisTroubleshootingReport PreparationData Accuracy Maintenance

Soft Skills

Strong Communication SkillsAttention to DetailAbility to Manage Multiple Inquiries

Tools & Technologies

DayforceMicrosoft Excel

Industry Keywords

Human ResourcesHR OperationsHelp Desk SupportProcess Improvement

About the role

Key responsibilities & impact

Serve as the first point of contact for HR Technology help desk inquiries
Triage requests and escalate complex issues to the Manager, HR Technology
Troubleshoot Dayforce system errors, software bugs, and workflow issues
Audit and test new Dayforce updates and releases before production deployment
Document test results and flag issues for resolution
Maintain Dayforce data accuracy through regular audits and form review
Process new site additions in Dayforce when management contracts are signed
Prepare recurring and ad hoc HRIS reports, data extracts, and dashboards
Maintain process documentation, job aids, and user guides
Support user access, security role, and workflow configuration tasks
Identify recurring issues and recommend process improvements with the Manager, HR Technology
Perform other assigned duties

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field preferred; equivalent experience considered
1-3 years of experience in HRIS, HR operations, help desk/support, or a related HR technology role
Experience with Dayforce or a comparable HRIS strongly preferred
Strong analytical and troubleshooting skills, including root-cause identification for system and data issues
Proficiency with Microsoft Excel, including formulas and pivot tables
Comfort working with large data sets
High attention to detail and commitment to confidential handling of employee data
Strong written and verbal communication skills, including explaining technical issues to non-technical end users
Ability to manage multiple inquiries and deadlines, particularly during Dayforce release and testing cycles
Ability to sit or stand for extended periods, operate standard office equipment, and occasionally lift or move files and office supplies weighing up to 15-20 pounds
Valid authorization to work in the United States; Lincoln does not sponsor employment visas for this position
Successful completion of a background investigation

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Company-Paid Life insurance
Company-Paid Long Term Disability
Accidental Death & Dismemberment (AD&D) coverage
401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
Flexible Time Off (FTO) or vacation benefits, depending on position classification
Paid sick leave and other legally required leave programs
Employee assistance and wellness programs where available
Company-paid holidays
Additional voluntary benefit offerings that may vary by location and position
Training programs and mentorship
Exciting work, fast-paced assignments, and an environment of constant learning