Director, Hotel Business Development

Lindblad Expeditions

. Advance long-term growth strategies for Lindblad Expeditions’ Hotel Operations organization .

Posted 9/29/2026full-timeRemote • United StatesLead💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex cross-functional initiatives and operational readiness for new vessels and programs, with a strong focus on financial planning, project management, and stakeholder communication. Proven ability to translate strategic goals into executable plans while balancing guest experience and operational performance.

Highest-signal resume keywords

Cross-Functional LeadershipProject ManagementFinancial PlanningOperational ReadinessStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisBudgetingOperational PerformanceProcess ImprovementChange ManagementVessel IntegrationBusiness TransformationHospitality OperationsProgram ManagementSOP Development

Soft Skills

Stakeholder ManagementCommunication SkillsAnalytical AcumenProblem-SolvingExecutive Presentation

Tools & Technologies

Microsoft Office SuiteBusiness Analytics Tools

Industry Keywords

HospitalityCruiseTravel OperationsNewbuildsChartersM&A InitiativesGuest ExperienceOperational TransitionsComplianceStrategic Recommendations

About the role

Key responsibilities & impact

Advance long-term growth strategies for Lindblad Expeditions’ Hotel Operations organization
Partner with the SVP of Hotel Operations to translate enterprise and departmental priorities into executable plans, scalable processes, and measurable business outcomes
Lead Hotel Operations integration and readiness for new charter vessels, vessel transitions, and group charters
Represent Hotel Operations in newbuild, acquisition, charter, and M&A initiatives from due diligence through implementation
Manage the fleetwide guest rental and parka program, including forecasting, ordering, production, replenishment, logistics, delivery, onboard storage, inventory handling, and distribution
Lead complex cross-functional initiatives across Hotel Operations, Finance, Marine, Technical, Expedition, Sales, Marketing, HR, IT, and other functions
Develop structured integration and operational readiness plans for new vessels, programs, and partnerships
Lead brand governance across shipboard operations and related channels, including licensing and external partnerships
Ensure brand and contractual requirements are executed across shipboard touchpoints, entertainment systems, and onboard portal integrations
Establish SOPs to support compliance with partnership agreements
Support CAPEX planning, review, and tracking, including financial reporting, budget consolidation, and reconciliation with Accounting and Finance
Organize and prioritize maintenance-period work scopes with Hotel Operations and the Senior Superintendent
Prepare strategic recommendations, analyses, presentations, and decision materials for the SVP of Hotel Operations and senior leadership

Requirements

What you’ll need

BA/BS degree in Business, Hospitality, Operations, or related field required
8–12 years of progressive experience in hospitality, cruise, travel, operations, strategy, consulting, or business transformation
Demonstrated experience leading complex cross-functional projects and implementing initiatives across multiple operating units
Experience with vessel integration, newbuilds, acquisitions, charters, hospitality openings, or other large-scale operational transitions strongly preferred
Strong understanding of financial planning, business cases, budgeting, and operational performance
Strong strategic thinking with the ability to translate strategy into execution
Excellent project and program management capabilities
Strong financial and analytical acumen
Ability to navigate ambiguity and manage multiple complex initiatives simultaneously
Strong cross-functional leadership, stakeholder management, and communication skills
Process improvement and change-management mindset
Ability to balance guest experience, operational requirements, financial performance, and scalability
Strong executive presentation and communication skills
Proficiency in Microsoft Office Suite and business analytics/reporting tools
Ability to read, write, and comprehend English-language policies, legal guidelines, correspondence, and memos
Ability to communicate effectively in writing and orally with a professional demeanor
Candidates for New York and Seattle positions must reside within reasonable commuting distance of the designated office

Benefits

Comp & perks

Travel benefits for employees and their family
Voyage of Discovery trips for employees to travel as guests
Health insurance including Medical, Dental, Vision
401(k) plan with employer match
Long-Term Disability, Life & AD&D Insurance
Flexible Spending Account (FSA) for out-of-pocket medical and dependent care
Pre-Tax Commuter Benefit
7-8 Paid Holidays
1 Floating Holiday Option
Up to 15 days of vacation (pro-rated per anniversary year)
Parental Leave
Sick/personal days per city & state ordinance
Pet Insurance discount
Hybrid work schedule for New York and Seattle office-based positions, with remote work Monday and Friday