Wireless Expense Optimization Specialist

LINQ

. Implement wireless cost optimization strategies following the onboarding of new client business .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $19 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail in managing wireless accounts and optimizing cost strategies. Proficient in utilizing software platforms and reporting tools to track and validate changes while ensuring effective communication with clients and carrier representatives.

Highest-signal resume keywords

Wireless Account ManagementTelecom Expense ManagementData AnalysisMicrosoft Excel ProficiencyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Wireless Cost OptimizationAccount Configuration AnalysisPlan AdjustmentData Throttling PreventionBilling Investigation

Soft Skills

Attention to DetailOrganizational SkillsEffective CommunicationIndependent WorkCollaboration

Tools & Technologies

Wireless Carrier PortalsReporting ToolsOptimization SoftwareInternal Software Platforms

Industry Keywords

Managed Mobility ServicesClient Account ManagementCost-Saving OpportunitiesOptimization Recommendations

About the role

Key responsibilities & impact

Implement wireless cost optimization strategies following the onboarding of new client business
Manage a rotating portfolio of client accounts and conduct monthly reviews to identify cost-saving and plan optimization opportunities
Analyze wireless usage, rate plans, features, and account configurations
Execute plan, feature, and account changes through internal software platforms and wireless carrier portals
Work with carrier representatives to facilitate changes, resolve issues, and complete optimization recommendations
Validate completed changes within carrier portals
Monitor optimization results and identify additional opportunities to reduce client wireless expenses
Follow and maintain client-specific procedures, requirements, approvals, and account management guidelines
Maintain accurate documentation of optimization activities, completed changes, and outstanding actions
Identify discrepancies or potential issues within optimization software, reporting, or carrier data and assist with resolution
Manage individual wireless lines based on client requirements
Adjust plans, features, or data allowances to prevent data throttling or service degradation
Investigate wireless billing, usage, or account configuration issues
Assist with carrier-related account maintenance and line-level requests
Escalate software, reporting, carrier, or billing discrepancies when appropriate
Support other wireless expense management and optimization initiatives as business needs evolve

Requirements

What you’ll need

High school Diploma or Equivalent
Strong analytical and problem-solving skills
High level of attention to detail and ability to validate changes for accuracy
Comfortable working across multiple software platforms, carrier portals, and reporting tools
Strong organizational skills with the ability to track recommendations through completion
Effective written and verbal communication skills
Ability to work independently while coordinating with internal teams, clients, and wireless carrier representatives
Experience with wireless carriers, telecom expense management, managed mobility services, or wireless account management is preferred
Proficiency with Microsoft Excel and other data analysis/reporting tools
Willingness to work weekend shifts when necessary
Availability for either Sunday-Thursday or Tuesday-Saturday, 9:00AM Eastern to 5:00PM Eastern

Benefits

Comp & perks

Performance-based incentives paid at company discretion
Potential for higher starting pay based on significant related experience