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Wireless Plan Intelligence & Strategy Coordinator
LINQ. Serve as the primary subject matter expert for wireless carrier plans, including standard and custom plans, negotiated pricing, discounts, and specialized offerings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in wireless carrier plans, pricing structures, and enterprise agreements, while effectively collaborating with internal teams and external carriers to optimize client offerings and reduce costs.
Highest-signal resume keywords
Wireless Carrier Rate PlansCarrier OperationsNegotiation SkillsAnalytical SkillsMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Carrier Plan StructuresPricing StructuresData Usage AnalysisEnterprise Wireless AgreementsCustom Carrier AgreementsCost Savings IdentificationCarrier Plan DocumentationCarrier Management PortalsResearch and InterpretationEligibility Requirements
Soft Skills
Communication SkillsProblem-Solving SkillsCross-Functional CollaborationNegotiation SkillsEducation and Training
Tools & Technologies
Microsoft ExcelCarrier Management PortalsBusiness Systems
Industry Keywords
Wireless TelecommunicationsManaged Mobility ServicesU.S. Wireless CarriersCarrier Plan ChangesClient Expense Reduction
About the role
Key responsibilities & impact- Serve as the primary subject matter expert for wireless carrier plans, including standard and custom plans, negotiated pricing, discounts, and specialized offerings
- Maintain detailed knowledge of carrier plan structures, eligibility requirements, usage thresholds, features, restrictions, and pricing
- Interpret custom carrier agreements to ensure negotiated benefits and pricing opportunities are fully utilized
- Stay informed of carrier plan changes, new offerings, promotions, and evolving carrier policies
- Maintain centralized documentation of carrier plans, custom agreements, pricing, and relevant procedures
- Identify opportunities to leverage custom plans, negotiated pricing, and carrier programs to reduce client expenses and improve company margins
- Collaborate with Financial Operations to identify cost savings and margin improvement opportunities
- Support development and implementation of carrier-specific plan strategies
- Support negotiations with wireless carriers regarding custom plans, pricing, discounts, and specialized agreements
- Work directly with carrier representatives to clarify offerings, resolve plan-related challenges, and explore new opportunities
- Understand carrier account access requirements, permissions, and processes necessary to manage client plans effectively
- Identify and implement opportunities to establish or expand custom carrier arrangements
- Serve as the primary internal resource for Account Managers and Customer Service representatives on carrier plan questions and recommendations
- Assist Account Managers with carrier communications, negotiations, escalations, and strategic client discussions
- Provide guidance on plan eligibility, pricing, usage allowances, and available alternatives
- Educate internal teams on custom carrier offerings, negotiated benefits, and best practices
- Collaborate with operational teams to ensure carrier plan recommendations are accurately understood and implemented
- Provide documentation for Customer Service requirements
Requirements
What you’ll need- Bachelor’s degree in finance or related field or equivalent experience
- At least 1 year experience in wireless telecommunications, carrier operations, managed mobility services, or a related field
- Strong understanding of wireless carrier rate plans, pricing structures, data usage, and enterprise wireless agreements
- Familiarity with major U.S. wireless carriers, including Verizon, AT&T, and T-Mobile
- Strong analytical and problem-solving skills
- Excellent communication, negotiation, and cross-functional collaboration skills
- Ability to research, interpret, and maintain detailed carrier plan and pricing information
- Proficiency with Microsoft Excel, carrier management portals, and related business systems
Benefits
Comp & perks- Performance-based incentives, paid at company discretion