eCommerce Analyst II

Liquidity Services

. Lead day-to-day client and stakeholder engagement for assigned eCommerce programs, including business and project meetings, decision documentation, action-item ownership, and communication of progress, risks, and escalations.

Posted 10/13/2026full-timeRemote • United StatesJuniorMid-Level💰 $57,900 - $72,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eCommerce program management, client engagement, and cross-functional coordination, with a strong focus on data analysis, project tracking, and performance reporting. Proficient in translating business needs into actionable workplans and measurable outcomes while maintaining effective communication with stakeholders.

Highest-signal resume keywords

ECommerce Program ManagementClient EngagementData AnalysisProject ManagementMarketplace Operations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business AnalysisProject TrackingPerformance ReportingAdvanced Microsoft ExcelSQLUnderstanding APIsData FlowsKPI DevelopmentInventory ManagementPricing and Promotions

Soft Skills

Client-Facing CommunicationActive ListeningExecutive-Ready WritingAttention to DetailOrganizational Skills

Tools & Technologies

Power BIRithumChannelAdvisorMarketplace PortalsRetail Returns Programs

Industry Keywords

Consumer MarketplacesEBayAmazonWalmartTikTok ShopPoshmarkMarketplace PerformanceBusiness IntelligenceOperational MetricsClient Solutions

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead day-to-day client and stakeholder engagement for assigned eCommerce programs, including business and project meetings, decision documentation, action-item ownership, and communication of progress, risks, and escalations.
Develop understanding of client objectives, operating requirements, constraints, and success measures to prioritize work and deliver recommendations.
Translate client and business needs into workplans, requirements, milestones, dependencies, and measurable outcomes; maintain project trackers, decision and risk logs, procedures, and implementation documentation.
Coordinate cross-functional initiatives with Client Solutions, reporting and analytics, marketplace operations, technology, warehouse operations, finance, marketing, compliance, leadership, and external partners.
Define reporting priorities, business rules, KPIs, and acceptance criteria with the Reporting & Analytics Specialist; review reporting before client presentation.
Analyze and present performance across sales, recovery, pricing, promotions, inventory, listing quality, fulfillment, returns, refunds, and marketplace account health.
Identify drivers, quantify opportunities, recommend actions, and monitor results.
Coordinate pricing, promotion, catalog, inventory, channel expansion, and customer-experience initiatives across consumer marketplaces.
Address listing defects, policy and compliance risks, account-health concerns, brand-protection issues, and operational exceptions.
Support the design, testing, launch, and measurement of tools, data flows, integrations, and process improvements.
Monitor marketplace policies, fees, capabilities, and industry developments and translate changes into program improvements.

Requirements

What you’ll need

Bachelor’s degree in business, analytics, supply chain, eCommerce, marketing, information systems, or a related field preferred; equivalent relevant experience will be considered.
Two to five years of relevant functional experience in eCommerce, client solutions, account management, business analysis, project management, marketplace operations, or a related field.
Demonstrated experience presenting business performance, recommendations, and project updates to clients or senior internal stakeholders.
Experience with consumer marketplaces such as eBay, Amazon, Walmart, TikTok Shop, Poshmark, or similar channels preferred.
Experience with Rithum, formerly ChannelAdvisor, Power BI, marketplace portals, or retail returns and recommerce programs preferred.
Strong client-facing communication skills, including meeting leadership, active listening, executive-ready writing, and confident presentation of complex or sensitive business topics.
Practical project management skills with the ability to structure ambiguous work, manage multiple priorities, meet deadlines, and maintain accountability across teams.
Strong analytical judgment and business curiosity, with the ability to connect data to operational causes, financial impact, and recommended actions.
Advanced Microsoft Excel skills and working proficiency with Power BI or similar business intelligence tools.
Working knowledge of eCommerce operations, marketplace performance, pricing and promotions, catalog and inventory management, returns, and customer-experience metrics.
Ability to understand APIs, data flows, and technical requirements sufficiently to partner effectively with analysts and developers; production coding is not required.
Excellent organization, attention to detail, sound judgment, and follow-through in a fast-paced environment.
Working knowledge of SQL preferred but not required.
Ability to work primarily in a remote, home-office environment and communicate effectively via video, phone, and electronic communication.

Benefits

Comp & perks

Annual discretionary bonus
Competitive wages
Healthcare (medical, dental, vision, prescription drugs, FSAs)
401(k) plan
Paid time off (PTO) and holidays
Paid parental leave
Life and disability insurance
Employee Assistance Program (EAP)
Professional development and tuition assistance
Remote, home-office environment