Client Project Manager

Lirio

. Plan, coordinate, and manage client implementations and related delivery work according to PMO standards .

Posted 9/15/2026full-timeRemote • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and implementation delivery, with a strong focus on client-facing communication, risk management, and cross-functional collaboration. Proficient in managing multi-phase projects within SaaS environments while adhering to PMO standards and security regulations.

Highest-signal resume keywords

Project ManagementImplementation ManagementClient-Facing DeliveryRisk ManagementAgile Delivery Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scope ManagementChange ControlResource PlanningRisk ManagementIssue ManagementUser Acceptance TestingTechnical DocumentationBusiness AnalyticsData IntegrationSaaS Implementation

Soft Skills

Client-Facing CommunicationCollaborationOrganizationSound JudgmentExpectation Management

Tools & Technologies

Integrated SystemsAPIsSaaS/PaaS EnvironmentsReporting Concepts

Industry Keywords

HealthcareProtected Data EnvironmentsPMO StandardsGovernance CheckpointsConfidential Information Protection

About the role

Key responsibilities & impact

Plan, coordinate, and manage client implementations and related delivery work according to PMO standards
Build and maintain project plans covering scope, milestones, workstreams, dependencies, owners, timelines, and acceptance criteria from kickoff through launch
Manage scope, identify potential changes, and route them through change control
Maintain project plans, status reports, decision logs, issue trackers, risk registers, and delivery artifacts
Provide visibility into project health, milestones, decisions, risks, issues, dependencies, and leadership support needs
Facilitate status meetings, stakeholder reviews, decision forums, risk reviews, and readiness checkpoints
Document proposed changes, assess impacts, and coordinate approvals
Resolve or escalate risks, decisions, resource constraints, timeline impacts, and delivery blockers
Partner with clients and internal subject matter experts to gather and document business, solution design, technical, and operational requirements
Coordinate resource planning and competing priorities across internal teams
Manage launch readiness, testing support, defect and issue triage, operational preparation, client approvals, and go/no-go inputs
Coordinate implementation-to-operations handoffs and post-launch monitoring needs
Collaborate with Account Management, Customer Operations, Product, Engineering, Data, Support, Sales, and Business Development
Follow PMO processes, templates, documentation expectations, reporting cadences, governance checkpoints, and delivery standards
Identify opportunities to improve implementation delivery, operational handoffs, project controls, documentation, and cross-functional coordination
Protect sensitive and confidential information, including PHI/ePHI where applicable, and comply with security policies, laws, regulations, contracts, and training requirements
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree preferred or equivalent combination of education and relevant experience
3–5 years of experience in project management, implementation management, client/vendor management, consulting, SaaS implementation, or client-facing delivery, preferably in healthcare or other protected data environments
Proven ability to manage multi-phase projects with parallel, interdependent workstreams, defined scope, structured governance, documented risks, and measurable delivery milestones
Proven ability to manage multiple active projects requiring cross-functional collaboration and dependencies
Experience applying project controls, including scope management, change control, resource planning, risk and issue management, escalation, launch readiness, and implementation-to-operations handoffs
Strong client-facing communication skills with the ability to translate requirements, communicate progress, manage expectations, and facilitate decisions with stakeholders
Working knowledge of integrated systems, SaaS/PaaS environments, APIs, data integrations, and reporting concepts
Experience with Agile delivery practices, technical documentation, business analytics, issue triage, and user acceptance testing preferred
Demonstrated ability to operate with ownership, organization, collaboration, sound judgment, and adherence to established standards
All applicants must be authorized to work in the US without sponsorship
Required to complete privacy and security training, report suspected or known incidents, and comply with applicable attestations and agreements

Benefits

Comp & perks

Medical (HSA available)
Dental
Vision
Short-term & long-term disability (company-paid)
Life & AD&D (company-paid)
401K with company match
10 paid holidays, quarterly company closure dates, + holiday week company closure
Flexible time off policy
Work from home
6 weeks paid parental leave
Travel expenses paid for the required first week onsite in Tennessee