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Inside Sales Representative
Littelfuse. Serve as the primary inside sales contact for assigned distribution, regional, and global account customers throughout North America .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inside sales and customer relationship management, with a strong focus on the quote-to-cash process and collaboration across cross-functional teams. Proficient in ERP and CRM systems, with a commitment to enhancing customer experience and operational efficiency.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Relationship ManagementERP and CRM Systems ProficiencyBilingual English and SpanishQuote Management Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quote ManagementPricing AdministrationCustomer ServiceAccount ManagementAnalytical Skills
Soft Skills
Strong Communication SkillsOrganizational SkillsProblem-Solving AbilitiesInterpersonal SkillsAbility to Manage Multiple Priorities
Tools & Technologies
Microsoft OfficeERP SystemsCRM Systems
Industry Keywords
ManufacturingTransportationAutomotiveElectronicsDistribution
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Serve as the primary inside sales contact for assigned distribution, regional, and global account customers throughout North America
- Manage RFQs, quotations, pricing requests, sample requests, and customer inquiries
- Support the end-to-end quote-to-cash process
- Partner with sales teams to identify and support new business opportunities and growth initiatives
- Collaborate with Product Management, Supply Chain, Manufacturing, Customer Service, Planning, Warehouse, and Logistics teams to resolve customer issues and expedite requests
- Investigate and coordinate responses to customer escalations and business-critical inquiries
- Monitor quote activity, customer commitments, and account-specific requirements
- Support distribution partner engagement and customer relationship management activities
- Coordinate communications related to product availability, lead times, pricing updates, and business changes
- Maintain accurate customer and opportunity data within ERP and CRM systems
- Participate in continuous improvement initiatives focused on customer experience, sales effectiveness, and operational efficiency
Requirements
What you’ll need- Bachelor’s degree required
- Minimum of 2 years of experience in inside sales, customer support, account management, customer service, or a related commercial role
- Experience working with ERP and CRM systems
- Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint
- Strong written, verbal, and interpersonal communication skills
- Excellent organizational, analytical, and problem-solving abilities
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Ability to work effectively in a cross-functional environment and build strong relationships with internal and external stakeholders
- Experience supporting customers in manufacturing, transportation, automotive, electronics, or distribution industries preferred
- Experience working in or supporting a manufacturing environment preferred
- Knowledge of quote management, pricing administration, customer service, and commercial support processes preferred
- Experience collaborating with operations, planning, logistics, warehouse, and customer service teams preferred
- Bilingual English and Spanish language skills preferred
Benefits
Comp & perks- Competitive compensation
- Performance-based incentives
- Flexible work arrangements
- Development opportunities
- Employee growth and development support
- Inclusive workplace culture
- Equal opportunity employment