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Director of Network Engineering
Live Nation Entertainment. Provide strategic leadership and direction for the design, development, delivery, and maintenance of current and future technologies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strategic leadership in network infrastructure management, ensuring operational stability and reliability across multiple venues. Possesses extensive experience in team development, vendor management, and compliance with security standards.
Highest-signal resume keywords
Network Infrastructure StrategyTeam LeadershipVendor ManagementOperational EfficiencyCompliance and Security Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network ManagementTelecommunicationsAI ImplementationIncident ResponsePerformance IndicatorsInfrastructure PoliciesDigital Signage SystemsCCTV SystemsPOD SystemsCall-Tracking Systems
Soft Skills
Conflict ResolutionNegotiation SkillsVision SettingPresentation SkillsWritten Communication
Certifications & Qualifications
BA or BS Degree in Business or Technology
Industry Keywords
IT ServicesLarge EnterpriseOperational StabilityService Level AgreementsLive Event Venues
About the role
Key responsibilities & impact- Provide strategic leadership and direction for the design, development, delivery, and maintenance of current and future technologies
- Address internal and external business needs for the Network Engineering teams
- Lead network infrastructure strategy, operations, and reliability for more than 150 live event venues across North America
- Ensure positive and memorable experiences for Live Nation’s customers, clients, and partners
- Lead a high-performing Network Engineering team and develop key talent
- Ensure continuous improvement in staff competencies, skills, and knowledge
- Establish and enforce infrastructure policies, best practices, processes, systems, standards, and methodologies
- Develop key performance indicators to monitor trends and measure and report infrastructure service health and operational stability
- Identify and implement practical AI and automation opportunities to improve network reliability, operational efficiency, incident response, and venue experiences
- Work with the Information Security team to meet compliance, security requirements, and standards
- Partner with the VP of Venue Network Services to understand business priorities and develop technology deployment and support strategy
- Ensure managed service partners meet established SLAs
- Oversee and lead third-party/vendor relationships and alignment
- Deliver converged, reliable, scalable, high-quality network infrastructure, telecommunications, and venue technology services, including digital signage, CCTV, and POD systems
Requirements
What you’ll need- BA or BS degree in business, technology or another related field preferred
- 10+ years of work experience in an IT services role for a large enterprise
- 5+ years of experience in management roles for an IT services team for a large enterprise
- Extensive knowledge of the acquisition, installation, maintenance, and management of networking, telecommunications, and computer/server equipment
- Successful track record as a leader and positive/motivational force when managing a team
- Experience identifying and resolving conflicts within teams
- Skill in negotiating difficult situations with internal and external groups
- Experience developing compromises and solutions
- Strong vision-setting and concept-articulation skills
- Exceptional presentation and written communication skills
- Ability to reprioritize tasks rapidly without missing deadlines
- Willingness and ability to work evening and weekend shifts to support or lead incident management during critical events
- Familiarity with call-tracking systems for trend analysis, reporting, and tracking internal SLAs
- Extensive experience working with vendors and ensuring successful delivery of services and results
- Ability to travel approximately 10% of the time
- Ability to elicit cooperation from senior management and other departments
Benefits
Comp & perks- Medical, vision, dental and mental health benefits for you and your family
- Health care concierge
- Flexible Spending Account (FSA) or Health Savings Account (HSA)
- Free concert tickets
- Generous paid time off, including paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave
- Fertility, adoption, foster, or surrogacy support
- Career and skill development programs through School of Live
- Tuition reimbursement
- Student loan repayment
- Volunteer time off
- Crowdfunding match