FTZ Client Import Analyst

Livingston International

. Act as the primary support and day-to-day client contact for client service teams and operations .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $25 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service operations, customs compliance, and tariff management while maintaining strong organizational and communication skills. Capable of mentoring team members and ensuring adherence to established policies and procedures.

Highest-signal resume keywords

Certified Customs Specialist (CCS)Client Service OperationsCustoms ComplianceTariff ManagementDocumentation Verification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs EntriesTariff Database ManagementEDI ReleaseRating ComplianceInternal AuditsAnalytical SkillsProblem-Solving SkillsDecision-MakingAttention to DetailTime Management

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsClient Service OrientationProfessional Image

Tools & Technologies

WordExcel

Certifications & Qualifications

Certified Customs Specialist (CCS)

Industry Keywords

CustomsPGA AuthoritiesRelease OperationsClient TariffCompliance Standards

About the role

Key responsibilities & impact

Act as the primary support and day-to-day client contact for client service teams and operations
Build and maintain working relationships with clients and carriers
Prioritize and complete work according to client needs, customs requirements and Livingston standards
Create and maintain client tariff databases and related system maintenance information
Verify documentation for release conditions, compliance and rating compliance
Create, maintain and follow client SOPs and Exceptions to Standard Procedures
Ensure accurate and timely release and rating of shipments across all transportation modes
Audit work completed by Release Pool or the NSC in Air/Sea locations
Support, guide and mentor Release Operations members at non-Air/Sea locations
Escalate items and returned entries and recommend corrective actions
Create customs entries and key shipment information for EDI release, rating and billing
Contact clients and carriers to obtain missing documentation, information or instructions
Work with Customs and PGA authorities as necessary
Conduct periodic tariff, valuation and client/importer information checks
Conduct documented internal audits
Assist MSD with compiling and reporting Client Service Team performance statistics
Participate in daily team operations, prioritization, scheduling, coordination, problem-solving, meetings and special projects
Coordinate and implement electronic data relationships to improve one-step processing
Keep abreast of new systems developments
Perform other related duties assigned by management
Adhere to established policies and procedures

Requirements

What you’ll need

3 years of related experience
High School/GED or equivalent
Working towards or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA, if not already obtained
Successful completion of the CCS examination is mandatory for further advancement
Excellent oral and written communication and organizational skills
Client service-oriented interpersonal skills
Ability to handle large volumes and meet tight deadlines
Strong knowledge of company policies and procedures
Attention to detail, organization, completeness and accuracy
Good analytical and problem-solving skills
Ability to make decisions and recommendations within authorized limitations
Excellent time management skills
Ability to present a professional image
Knowledge of Word and Excel software

Benefits

Comp & perks

Incentive opportunities
Comprehensive benefits
Professional development
Flexible, growth-oriented environment
Continuous learning opportunities
Long-term support
Accommodations throughout the recruitment process for applicants and employees with disabilities