Manager, Client Data Services

Livingston International

. Manage coordination, control, and operating efficiencies for the Data Services team while adhering to Workforce Management metrics .

Posted 10/22/2026full-timeRemote • United StatesSeniorLead💰 $63,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing data service operations, ensuring compliance, and driving continuous improvement through strategic project leadership and effective team development. Proven ability to build client relationships and enhance service delivery while adhering to performance metrics.

Highest-signal resume keywords

Talent And Performance ManagementService Delivery ManagementContinuous ImprovementAnalytical And Strategic AbilitiesCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisSix SigmaLEANKPI DevelopmentQuality ManagementService Level Agreement ManagementClient Data OversightCost Savings InitiativesSystem/Data Flow Understanding

Soft Skills

CollaborationCommunicationProblem SolvingTeam DevelopmentEngagement

Industry Keywords

Workforce ManagementClient Relationship ManagementData ServicesRegulatory ComplianceBusiness ReviewsService Set-Up SupportOperational EfficienciesSuccession PlanningPerformance MetricsStrategic Business Goals

About the role

Key responsibilities & impact

Manage coordination, control, and operating efficiencies for the Data Services team while adhering to Workforce Management metrics
Build a sustainable client relationship framework using “white glove” service tactics
Develop oversight and review infrastructure for accurately recording client data and the surety bond program
Manage business deliverables and project timing for Service Set-Up support with Sales, Governance, Business Reviews, and Lessons Learned
Lead projects to achieve strategic business goals within specified timeframes
Collaborate with the Regulatory Team and drive proficiencies across the data service structure
Develop, standardize, and report volumes, timing, and root causes of issues falling outside Service Level Agreement thresholds through monthly KPIs and metrics
Drive cost savings, compliance adherence, and scalability to improve account setup timing
Design and set up team structure, including team development and succession planning
Ensure team productivity, engagement, and career development

Requirements

What you’ll need

7 years of related experience
Extensive experience of talent and performance management
Strong collaboration skillset and ability to work well with others while getting things done
Proven analytical and strategic abilities, including problem solving, Six Sigma, and LEAN
Ability to communicate ideas and strategy clearly to various audiences
Experience managing service delivery and directing overall team activities
Excellent knowledge of continuous improvement and quality management
Understanding of system/data flow
Understanding of various systems supported by Livingston International and systems used in other industries
Bachelor's degree or equivalent preferred

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits
Incentive opportunities
Professional development
Continuous learning opportunities
Long-term support
Flexible, growth-oriented environment
Recognition for achievements
Accommodations for applicants and employees with disabilities throughout the recruitment process