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Traffic Agent
Livingston International. Gather international documentation and arrange domestic delivery to destination .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating international documentation and customs release processes while maintaining strong client relationships. Proficient in managing delivery orders, tracking shipments, and ensuring compliance with transportation and credit policies.
Highest-signal resume keywords
International Transportation KnowledgeCustoms Release Process FamiliarityMS Office ExperienceNegotiation SkillsClient Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Traffic File PreparationBill of Lading SubmissionInvoice VerificationShipment TrackingDelivery Order Completion
Soft Skills
Strong Oral CommunicationStrong Written CommunicationOrganization SkillsProblem-Solving SkillsTime Management
Tools & Technologies
Computer SkillsInternet Skills
Industry Keywords
Traffic and Forwarding MethodsCustoms ReleaseClient CoordinationSupplementary ChargesDemurrage Liabilities
About the role
Key responsibilities & impact- Gather international documentation and arrange domestic delivery to destination
- Prepare traffic files and instructions for delivery orders
- Ensure the Bill of Lading is submitted when required
- Coordinate with Client Import Analyst and external parties regarding missing documents, required information, and customer requests needed to obtain customs release
- Confirm that Customs releases and steamship releases are obtained
- Verify supplementary charges prior to payment of invoices
- Maintain working relationships with clients, teams, coworkers, transport companies, and warehouses
- Track and trace shipments to avoid storage/demurrage liabilities and confirm delivery completion
- Process emails on live shipments and import files into systems for clearance
- Complete delivery orders and arrange pickup
- Complete payment of freight/terminals by guarantee, check, or wire transfer as needed
- Report to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada)
Requirements
What you’ll need- 1 year of experience
- High School/GED or equivalent
- Familiarity with credit policies, traffic and forwarding methods and procedures
- Ability to coordinate desired delivery arrangements for clients from transportation companies
- Familiarity with customs release process
- Computer and Internet skills
- MS Office experience
- Knowledge of international transportation
- Negotiation skills
- Client service orientation
- Strong oral and written communication
- Telephone etiquette
- Strong organization and problem-solving skills
- Prioritization and time management
Benefits
Comp & perks- Incentive opportunities
- Comprehensive benefits
- Professional development
- Continuous learning opportunities
- Long-term support
- Flexible, growth-oriented work environment
- Recognition for achievements
- Accommodations throughout the recruitment process for applicants and employees with disabilities