Traffic Agent

Livingston International

. Gather international documentation and arrange domestic delivery to destination .

Posted 9/21/2026full-timeRemote • United StatesJunior💰 $22 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating international documentation and customs release processes while maintaining strong client relationships. Proficient in managing delivery arrangements and ensuring compliance with traffic and forwarding methods.

Highest-signal resume keywords

Customs Release ProcessInternational Transportation KnowledgeClient Service OrientationStrong Oral and Written CommunicationMS Office Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Traffic Files PreparationBill of Lading SubmissionInvoice VerificationShipment TrackingDelivery Order Completion

Soft Skills

Negotiation SkillsStrong Organization SkillsProblem-Solving SkillsPrioritizationTime Management

Tools & Technologies

Computer SkillsInternet Skills

Certifications & Qualifications

High School/GED or Equivalent

Industry Keywords

Credit PoliciesTraffic and Forwarding MethodsClient CoordinationTelephone Etiquette

About the role

Key responsibilities & impact

Gather international documentation and arrange domestic delivery to destination
Prepare traffic files and instructions for delivery orders
Ensure the Bill of Lading is submitted when required
Coordinate with Client Import Analyst and external parties regarding missing documents, required information, and customer requests needed to obtain customs release
Confirm customs releases and steamship releases are obtained
Verify supplementary charges prior to payment of invoices
Maintain working relationships with clients, teams, coworkers, transport companies, and warehouses
Track and trace shipments to avoid storage/demurrage liabilities and confirm delivery completion
Process emails on live shipments and import files into systems for clearance
Complete delivery orders and arrange pickup
Complete payment of freight/terminals by guarantee, check, or wire transfer as needed
Report to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada)

Requirements

What you’ll need

Familiarity with credit policies, traffic and forwarding methods and procedures
Ability to coordinate desired delivery arrangements for clients from transportation companies
Familiarity with customs release process
Computer and Internet skills
MS Office experience
Knowledge of international transportation
Negotiation skills
Client service orientation
Strong oral and written communication
Telephone etiquette
Strong organization and problem-solving skills
Prioritization and time management
1 year of experience
High School/GED or equivalent required

Benefits

Comp & perks

Incentive opportunities
Comprehensive benefits
Professional development
Continuous learning opportunities
Long-term support
Flexible, growth-oriented environment
Accommodations throughout the recruitment process for applicants and employees with disabilities