Account Executive

Liviniti

. Maintain and expand relationships with company customers, vendors, and internal and external contacts .

Posted 11/9/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within healthcare or Pharmacy Benefits Management (PBM), focusing on client relationship building, strategic planning, and compliance with HIPAA regulations. Proficient in delivering reports and managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Account Management ExperienceClient Relationship BuildingHIPAA ComplianceStrategic PlanningMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Growth ManagementReport PreparationConflict ResolutionAnalytical AbilityOperational Focus

Soft Skills

Excellent Communication SkillsNegotiation SkillsAttention to DetailTeam CollaborationAbility to Work Independently

Tools & Technologies

Microsoft OfficeIndustry-Related Software Programs

Certifications & Qualifications

HIPAA Training Completion

Industry Keywords

HealthcarePharmacy Benefits ManagementClient-Facing SupportCustomer ExperienceBenefit Review Presentations

About the role

Key responsibilities & impact

Maintain and expand relationships with company customers, vendors, and internal and external contacts
Establish goodwill and develop productive professional relationships
Independently prevent and resolve issues with strong attention to detail
Coordinate internal and external resources to meet account performance objectives
Lead the account management process and foster an effective team environment
Manage account growth, retention, and strategic planning
Assist in securing new accounts and manage onboarding processes
Promote new products and solutions to customers
Deliver and interpret reports
Consult with customers by phone or in person
Communicate customer needs to internal team members
Ensure project implementation timelines are met
Maintain client satisfaction during plan implementation, post-implementation, and related service activities
Conduct benefit review presentations
Protect PHI and comply with HIPAA obligations
Collaborate with team members to ensure a smooth customer experience

Requirements

What you’ll need

Bachelor’s degree in health administration, business, I/O Psychology or related field required
Four years of external client-facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environment
Excellent communication and negotiation skills
Experience resolving conflicts between different parties
Strategic planning, analytical ability, sound judgment, and operational focus
Ability to work with peers in a team effort
Ability to manage multiple priorities and deadlines
Ability to work independently with minimal supervision
Ability to work efficiently in a fast-paced environment and under pressure
Experience preparing and interpreting reports
Proficiency in Microsoft Office and industry-related software programs
Availability during core hours of 8:00 AM to 5:00 PM CT, with schedule adjustments to cover meetings across time zones
Ability to work extended hours, weekends, and holidays as required
Ability to travel up to 50%, including frequent overnight travel
HIPAA compliance and completion of required company HIPAA training
MBA or equivalent preferred

Benefits

Comp & perks

Servant culture
Medical, Dental, Vision insurance
Disability and Life insurance
Employee Assistance Program
Remote work options
Generous Paid-Time Off
Annual Reviews and Development Plans
Retirement Plan with company match immediately 100% vested
Full-time salaried exempt position
Flexible hours within core hours
Work-from-home arrangement