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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in manual QA testing within pharmacy benefit management, focusing on claims adjudication systems and pharmacy benefit configurations. Proficient in writing structured test cases, defect reports, and collaborating with cross-functional teams to ensure quality and compliance with industry standards.
Highest-signal resume keywords
Manual QA TestingClaims Adjudication SystemsTest Case ManagementNCPDP Claim FormatsSQL Querying
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Manual QA TestingTest Case WritingDefect TrackingRegression TestingFunctional TestingEnd-to-End TestingRequirements TraceabilityTest DocumentationClaims Adjudication LogicPharmacy Benefit Configurations
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationCollaboration
Tools & Technologies
Azure DevOpsJiraTestRailAgile/Scrum
Industry Keywords
PBMHealth PlanPharmacy ClaimsHIPAAPHIDURPrior AuthorizationCopay StructuresAccumulatorsRebates
Tech Stack
Tools & technologiesAzureSQL
About the role
Key responsibilities & impact- Protect the accuracy, reliability, and quality of Liviniti's pharmacy benefit technology
- Design, write, and execute manual test cases and test plans covering claims adjudication, pricing, formulary, accumulators, prior authorization, and benefit plan configuration
- Validate paid, rejected, and reversed claim outcomes against expected adjudication logic and plan setup
- Perform regression, functional, and end-to-end testing across releases and configuration changes
- Identify, document, and track defects with reproduction steps, expected versus actual behavior, and business impact
- Collaborate with business analysts, developers, configuration teams, and stakeholders to clarify requirements and validate fixes
- Test edge cases involving copay structures, DUR, accumulator resets, coordination of benefits, and vendor integrations
- Maintain test documentation, test data sets, and requirements traceability
- Participate in Stage cycles and support release sign-off decisions
- No supervisory responsibilities
- No travel expectations
Requirements
What you’ll need- 3–5 years of manual QA testing experience within a PBM, health plan, or pharmacy claims environment
- Hands-on experience testing claims adjudication systems and pharmacy benefit configurations
- Working knowledge of NCPDP claim formats, formulary/tiering, copay/coinsurance logic, accumulators, DUR, prior authorization, and rebates
- Ability to write clear, structured test cases and defect reports
- Experience with test case management and defect tracking tools such as Azure DevOps, Jira, TestRail, or similar
- Understanding of the software QA lifecycle, including test planning, execution, regression, and UAT
- Attention to detail and ability to spot discrepancies in complex rule-based systems
- Written and verbal communication skills for cross-functional collaboration
- Familiarity with SQL for querying claims and configuration data to validate test results
- Experience testing across multiple PBM platforms or claims switch vendors
- Understanding of HIPAA and PHI handling requirements in a testing environment
- Exposure to Agile/Scrum development processes
- Availability during core work hours of 8:00 AM to 5:00 PM CT
- Ability to work extended hours, weekends, and holidays pursuant with industry demands
Benefits
Comp & perks- Medical, Dental and Vision insurance
- Disability and Life insurance
- Employee Assistance Program
- Remote work options
- Generous Paid-Time Off
- Annual Reviews and Development Plans
- Retirement Plan with company match immediately 100% vested
- Some flexibility in hours is allowed
