Cloud Operations Analyst

LM Soluções de Mobilidade

. Ensure the availability, stability, and performance of AWS environments.

Posted 11/10/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing AWS environments, ensuring stability and performance while implementing operational automation and compliance with governance standards. Proficient in troubleshooting and incident management within cloud infrastructures.

Highest-signal resume keywords

AWS Services: EC2, ECS, S3, RDS, VPC, IAM, CloudWatch, Route 53Incident Management and ITSM ToolsOperational Automation Using Scripts and Infrastructure as CodeCloud Governance Best PracticesMonitoring Tools: Dynatrace, Grafana, CloudWatch

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Environment AdministrationTroubleshooting Distributed EnvironmentsBackup and Restore ActivitiesAccess Control and Identity ManagementCapacity PlanningDisaster Recovery ActivitiesLinux KnowledgeWindows Server KnowledgeTCP/IP NetworkingDNS Knowledge

Tools & Technologies

TerraformGitHubService Manager/ITSMJiraConfluence

Industry Keywords

Cloud GovernanceOperational RunbooksService ReliabilityObservability ToolsOperational Processes

Tech Stack

Tools & technologies

AWSCloudDNSEC2GrafanaITSMLinuxTCP/IPTerraform

About the role

Key responsibilities & impact

Ensure the availability, stability, and performance of AWS environments.
Manage and resolve incidents, problems, and service requests.
Provision and configure cloud resources.
Perform backup and restore activities.
Manage access and permissions.
Execute operational changes.
Monitor metrics, logs, events, and alerts using observability tools.
Troubleshoot production environments and conduct initial root cause analyses.
Support the implementation and execution of operational runbooks and playbooks.
Work with SRE teams to continuously improve service reliability.
Support operational automation initiatives using scripts and Infrastructure as Code.
Ensure compliance with the security, governance, and compliance standards defined by the CCoE.
Participate in capacity planning, availability, and disaster recovery activities.
Contribute to the continuous improvement of operational processes and service metrics.

Requirements

What you’ll need

Experience supporting, operating, or administering Cloud environments.
Knowledge of AWS services: EC2, ECS, S3, RDS, VPC, IAM, CloudWatch, and Route 53.
Experience with Dynatrace, Grafana, and CloudWatch.
Experience with incident management and ITSM tools.
Knowledge of Linux and Windows Server.
Knowledge of TCP/IP networking, DNS, VPNs, and load balancers.
Knowledge of access control and identity management (IAM).
Ability to troubleshoot distributed environments.
Knowledge of Cloud Governance best practices.
Knowledge of the AWS Cloud Platform, Terraform, GitHub, Service Manager/ITSM, Jira, and Confluence.

Benefits

Comp & perks

PLR (Annual Bonus): Recognition for your performance and the company’s results.
Meal and Food Allowances
Health and Dental Insurance
Transportation Allowance
Professional Development: Corporate education platform.
Discount on English courses
Rental Way: Special terms for vehicle subscriptions.
Birthday Day Off: One day off during your birthday week plus a meal allowance bonus.
Access to gyms and physical activities through Wellhub.
Access to the Zenklub mental health and well-being platform.
Good Card
Extended Maternity and Paternity Leave
Maternity Leave Kit