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Revenue Cycle Collector
Local Infusion. Manage assigned insurance accounts receivable, focusing on aged, high-dollar, and priority revenue .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing healthcare insurance accounts receivable, with a focus on aged and high-dollar collections. Proficient in resolving complex payer issues and maintaining accurate account documentation while adhering to productivity and quality standards.
Highest-signal resume keywords
Healthcare Insurance Collections ExperienceAged Accounts Receivable ManagementDenial Resolution ExpertisePayer Process KnowledgeAnalytical Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ManagementClaim ResolutionPayer Escalation PathwaysTimely Filing RequirementsCorrected Claims ProcessingEligibility VerificationEOB InterpretationClaim-Processing Error ResolutionHigh-Dollar Account ManagementAged AR Reduction
Soft Skills
Strong Communication SkillsIndependent PrioritizationAttention to DetailFollow-Up DisciplineAnalytical Thinking
Industry Keywords
Infusion BillingSpecialty PharmacyPayer BarriersRevenue Cycle ManagementPatient CollectionsAuthorization IssuesClaim Status CommunicationFinancial Exposure AssessmentSystemic Issue IdentificationHealthcare Revenue Recovery
About the role
Key responsibilities & impact- Manage assigned insurance accounts receivable, focusing on aged, high-dollar, and priority revenue
- Meet established productivity, quality, and accuracy expectations
- Perform collection activities to advance claims toward payment or final resolution
- Research unpaid, denied, and underpaid claims to identify root causes
- Resolve denials, rejections, underpayments, authorization issues, eligibility issues, and other payer barriers
- Select resolution pathways including corrected claims, reconsiderations, appeals, payer escalations, and internal escalations
- Follow payer-specific requirements for timely filing, reconsiderations, appeals, and dispute resolution
- Communicate with payers to obtain claim status, processing details, reference numbers, and next steps
- Maintain concise, complete, and actionable account documentation
- Establish follow-up dates and manage claims throughout the collection lifecycle
- Identify recurring payer trends and systemic issues and escalate them for broader resolution
- Partner with Billing, Authorization, Intake, Cash Posting, Patient Collections, and RCM leadership
- Prioritize inventory based on financial exposure, aging, timely filing risk, and recovery opportunity
- Maintain ownership of assigned inventory through payment or final disposition
- Contribute to aged AR reduction, cash recovery, and inventory resolution
Requirements
What you’ll need- 3+ years of healthcare insurance collections or AR follow-up experience, preferably within infusion, specialty pharmacy, physician practice, or another complex specialty environment
- Demonstrated experience managing aged and high-dollar accounts receivable
- Strong working knowledge of commercial and government payer processes
- Experience resolving denials, underpayments, authorization issues, eligibility issues, and claim-processing errors
- Working knowledge of corrected claims, reconsiderations, appeals, timely filing requirements, and payer escalation pathways
- Ability to interpret EOBs, ERAs, payer correspondence, and claim-processing information
- Strong account documentation and follow-up discipline
- Ability to independently prioritize a large inventory based on risk, aging, and financial impact
- Ability to work effectively within established productivity and quality standards
- Strong analytical and problem-solving skills with the ability to identify trends and recognize when broader escalation is required
- Experience with infusion or specialty medication billing and collections strongly preferred
Benefits
Comp & perks- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) with employer match
- 15 Days PTO
- Competitive paid parental leave
- Flexible return to work policy
- Professional development opportunities
- Career growth opportunities