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Billing and Collections Coordinator – Transformation
Localiza&Co. Lead and develop people, fostering an environment of trust, talent development, and sustainable high performance; .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading high-performing teams and driving process transformation through effective project management and Agile methodologies. Proficient in utilizing systems thinking and analytical skills to enhance customer experience and operational efficiency.
Highest-signal resume keywords
Talent DevelopmentProcess TransformationProject ManagementSQL KnowledgeNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process AutomationAgile MethodsAnalytical AbilityTax Reform KnowledgeData Querying
Soft Skills
Clear CommunicationRelationship BuildingResults-Oriented Mindset
Tools & Technologies
ERP SystemsSAP
Industry Keywords
Tax MattersFiscal Matters
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Lead and develop people, fostering an environment of trust, talent development, and sustainable high performance;
- Ensure the consistency and quality of billing and collections deliverables, with a focus on results and customer experience;
- Transform complex challenges into clear, actionable plans by connecting operational needs, process improvements, and technology solutions;
- Partner with technology teams and squads, translating customer and business needs into solutions and priorities;
- Drive structural changes, including adaptations to Tax Reform, process automation, and the advancement of the team’s level of seniority;
- Engage with customers, partner departments, and leadership, leading negotiations, alignment discussions, and executive presentations.
Requirements
What you’ll need- Bachelor’s degree completed;
- Experience leading people, with a focus on talent development and building high-performing teams;
- Results-oriented mindset and the ability to put the customer at the center of decision-making;
- Systems thinking and analytical ability to understand problems, challenge processes, and propose simpler, more effective solutions;
- Experience in process transformation, project management, or the application of Agile methods;
- Clear and objective communication, with the ability to negotiate and build relationships with diverse audiences, including executive leadership;
- Familiarity with accounting and enterprise management systems (ERP/SAP);
- Knowledge of or participation in initiatives related to Tax Reform;
- Experience with tax and fiscal matters;
- SQL knowledge for data querying and analysis;
- Experience with process automation and the application of artificial intelligence.
Benefits
Comp & perks- Profit-Sharing Program
- Food Allowance
- Meal Allowance
- Health Insurance
- Dental Insurance
- Gympass
- Private Pension Plan
- Transportation Allowance
- Allya benefits platform
- Unlimited access to a variety of courses through our Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals