Localiza&Co

Administrative Assistant

• Assist with the department’s administrative processes
• Monitor customer service processes for corporate clients and reporting activities across Localiza
• Manage the fleet by monitoring and controlling vehicle utilization
• Ensure fleet efficiency and proper maintenance
• Monitor preventive and corrective maintenance
• Prepare periodic reports on fleet performance and maintenance costs
• Monitor and control operating costs to reduce expenses
• Maintain effective communication with drivers and other departments to ensure smooth operations

Fleet Administrative Assistant

Supervisor

• Ensure the execution of fleet document regularization processes, ensuring legal compliance, quality, and adherence to deadlines;
• Manage ADRED KPIs, including productivity, SLAs, operational backlogs, fleet downtime, service quality, and supplier performance;
• Lead initiatives to reduce downtime caused by pending documentation and regulatory matters by setting priorities and driving action plans;
• Coordinate preventive actions for the active fleet and the used-vehicle pipeline, identifying restrictions and inconsistencies that could affect vehicle circulation, transfer, or sale;
• Develop the team by promoting technical training, knowledge management, delivery tracking, and succession planning;
• Lead operational transformation, automation, digitalization, and artificial intelligence initiatives;
• Conduct root cause analyses and implement improvements that increase productivity, simplify processes, and reduce costs;
• Collaborate with operations and technology teams, suppliers, government agencies, and other relevant stakeholders.

Fleet Regularization Supervisor

Customer Success Manager

• Ensure the performance, intelligence, and analytical evolution of the CRM operation by transforming data into business value through the development and management of data products, advanced analytics, dashboards, segmentation, and monitoring of multichannel campaigns
• Serve as a technical reference for the CRM team by sharing best practices, promoting continuous training, and supporting the advancement of data, platform, and KPI usage
• Lead strategic CRM projects involving automations, predictive models, advanced segmentation, data products, and initiatives aimed at evolving the operation
• Collaborate with Localiza Labs, Martech, Product, UX, and Data teams to enable the processes, integrations, data flows, and configurations required for CRM operations
• Contribute to improving customer metrics such as renewals, churn, new contracts, LTV, and engagement
• Propose, implement, and monitor A/B tests with statistical rigor
• Monitor customer journeys, campaigns, and CRM initiatives across email, push notifications, and WhatsApp, evaluating performance and proposing adjustments
• Plan and execute customer segmentation using SQL, cloud-based databases, behavioral data, and statistical analysis
• Turn analyses into executive and operational insights through dashboards, KPIs, and structured recommendations
• Perform advanced analyses to identify opportunities, risks, and performance drivers
• Develop, manage, and enhance data products for monitoring CRM operation KPIs, ensuring consistency, quality, and actionable insights

Senior Data and CRM Analyst

Business Intelligence Developer

• Analyze financial and operational indicators
• Develop dashboards and executive presentations
• Support leadership and senior management in data-driven decision-making
• Build and monitor strategic KPIs
• Conduct P&L, cost, and business performance analyses
• Develop dashboards in Power BI
• Prepare results presentations for the Board of Directors and C-level executives
• Automate processes and analyses using Python and SQL
• Support FP&A with forecasts, simulations, and sensitivity analyses
• Identify patterns, trends, and optimization opportunities
• Collaborate with Controllership, Pricing, Sales, and Technology teams

Senior Data Analyst, BI – Indicators and Performance

Project Assistant

• Support the implementation and ongoing support of projects in the Telemetry department
• Provide service and support to internal and external customers
• Monitor processes, identify improvement opportunities, and propose solutions
• Assist in creating and documenting customer service workflows, procedures, and processes
• Analyze and monitor information generated by the department’s projects and operations
• Support communication with customers and partner departments
• Contribute to the continuous improvement of telemetry products and initiatives

Project Assistant – Telemetry

Accounts Payable

• Assist customers by phone and chat;
• Answer questions, provide guidance, and support the resolution of requests;
• Record and update customer service information in HubSpot;
• Monitor ongoing requests and follow up when necessary;
• Forward requests to the appropriate departments, when applicable;
• Ensure the quality and accuracy of records entered into the system;
• Support the continuous improvement of customer service processes;
• Contribute to a positive and satisfactory customer experience.

Accounts Payable Assistant – Affirmative Action Position for Persons with Disabilities

• Work in the CSC Payroll team, ensuring the quality and compliance of personnel administration processes
• Support payroll routines
• Perform payroll calculation checks and validations
• Provide support for matters related to labor legislation and statutory charges
• Monitor and support labor-related statutory charge routines
• Support the submission, processing, and verification of information in eSocial
• Ensure the quality of processed information while meeting deadlines and internal procedures

Administrative Assistant – Persons with Disabilities

Financial Planning and Analysis

• Act as a business partner to business units, connecting strategy, operations, and financial results.
• Conduct financial and operational analyses, generating insights to support decision-making.
• Monitor performance and profitability indicators, identifying risks and opportunities.
• Prepare analyses and executive materials to support strategic discussions within the area.
• Partner with various stakeholders, ensuring alignment between the business, data, and finance.
• Develop and enhance data-driven analyses, supporting the generation of business intelligence.
• Contribute to the continuous improvement of the area’s processes, tools, and analytical models.

Financial Planning and Intelligence Specialist

Business Analyst

• Analyze large datasets, identifying opportunities, deviations, and relevant business information.
• Cross-reference different sources of information and generate insights to support decision-making.
• Develop and monitor performance indicators related to operations and suppliers.
• Perform data queries and extractions using SQL and other analytical tools.
• Collaborate with partner departments and operations teams, translating business needs into analyses and solutions.
• Manage requests autonomously, with a strong sense of priority and critical thinking, proposing improvements and efficiency opportunities.

Senior Supplier and Data Management Analyst

• Develop, maintain, and enhance Power BI reports and dashboards to support decision-making by the Used Cars leadership team
• Build and maintain Dataflows, ensuring data quality, freshness, and governance
• Create and maintain SQL queries and Python scripts for data extraction, processing, modeling, and automation
• Develop solutions using Power Automate and Power Apps to simplify processes and improve operational efficiency
• Translate business needs into analytical solutions, from understanding requirements through final delivery
• Support operational and financial analyses, generating insights to inform strategic decisions
• Maintain the analytics environment, including documentation, standardization, and access management
• Contribute to the evolution of the department by supporting transformation, automation, and continuous improvement initiatives

Senior Data & FP&A Analyst

Executive

• Sell fleet rental solutions
• Manage, retain, and grow a portfolio of small-business customers
• Sell subscription-based car rental services by phone and through other potential channels
• Conduct financial analyses of sales negotiations
• Provide consultative support, explain the product’s benefits, send proposals, and close sales
• Manage the customer journey from lead outreach through completion of the sale

Internal Business Executive – Farmer

Threat Intelligence Specialist

• Responsible for product planning and management, performance analysis, and implementation of the strategy for the AM | AD retail customer segment
• Identify opportunities to expand volumes and revenue and improve profitability
• Monitor market trends and competitor behavior
• Contribute to marketing and sales planning by providing insights into competitors, customers, and market trends
• Develop commercial policies with the Pricing team, recommending pricing positioning and conducting competitive analysis
• Monitor and support increases in product profitability by maximizing pricing, optimizing product mix and volume, and reducing delinquency
• Drive lead activation and conversion initiatives, supporting booking channels and customer communications
• Support the development of communication and marketing campaigns, aligning initiatives between headquarters and local operations
• Monitor the area’s key KPIs and work closely with stakeholders
• Meet targets by executing the initiatives outlined in the target plan

Senior Commercial Intelligence Analyst – Retail Customer Segment

Product Manager

• Lead the strategy for Corporate Channel products, connecting business vision, technology, and customer experience
• Define and evolve the short-, medium-, and long-term roadmap, focusing on value creation and financial results
• Make strategic decisions based on revenue, transaction costs, conversion, approval rates, and fraud
• Identify trends and opportunities across channels, proposing innovative and scalable solutions
• Manage and prioritize the product backlog, balancing value, effort, and risk
• Conduct continuous discovery and improve payment flows based on data and feedback
• Define releases, MVPs, and incremental delivery strategies
• Create and refine user stories in collaboration with the engineering team
• Apply product best practices, including DoR, DoD, INVEST, RICE, and WSJF
• Participate in architectural decisions and the conceptual definition of solutions with Technology
• Influence and challenge stakeholders across business, technology, finance, and external partners
• Manage complex dependencies between systems, departments, and suppliers
• Communicate strategy, results, and priorities clearly and with an impact-oriented approach
• Serve as the technical and functional authority for corporate channels across the organization

Product Owner III

Inside Sales

• Proactively engage with customers and prospects to generate revenue for Seminovos Localiza through the direct online sale of vehicles
• Support customer prospecting and sales cadence activities, presenting products consultatively to explain their benefits in detail and address customer needs
• Convey energy, charisma, and passion for the products and services offered, seeking to delight customers and provide comprehensive support throughout their journey

Inside Sales Executive

Administration

• Work within the CSC Payroll team, ensuring the quality and compliance of processes related to personnel administration
• Support payroll processing activities
• Perform payroll calculation checks and validations
• Provide support on matters related to labor legislation, statutory charges, and eSocial
• Support personnel administration and payroll processes
• Monitor and support statutory labor charge activities
• Support the submission, handling, and verification of information in eSocial
• Ensure the quality of processed information while meeting deadlines and internal procedures