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Localiza&Co

Junior Customer Experience Analyst

Localiza&Co

. Support the structuring, organization, and updating of databases .

Posted 10/27/2026full-timeBelo Horizonte • BrazilJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical capabilities with a focus on data organization and performance metrics. Proficient in Excel and Power BI for data analysis and dashboard preparation, while effectively liaising with internal stakeholders.

Highest-signal resume keywords
Excel Database OrganizationPower BI Dashboard PreparationData AnalysisStrong Organizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data StructuringDatabase ManagementPerformance Indicator AnalysisSQL Knowledge
Soft Skills
Analytical MindsetInterpersonal Skills
Tools & Technologies
ExcelPower BI
Industry Keywords
Retention MetricsAdministrative RequestsOperational Requests

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Support the structuring, organization, and updating of databases
  • Build and update Excel controls and analyses
  • Support the monitoring and consolidation of retention metrics
  • Support the preparation and updating of Power BI dashboards and materials
  • Support the request, organization, and tracking of forms
  • Consolidate information and comments related to performance indicators
  • Support the development of presentations and executive materials
  • Liaise with internal clients to gather and track information
  • Support branch-related demands concerning retention activities
  • Organize and route the department’s administrative and operational requests
  • Support the team with data analysis and structuring, gradually developing stronger analytical capabilities

Requirements

What you’ll need
  • Analytical mindset and ease working with data and information
  • Knowledge of Excel, particularly for organizing databases, controls, and analyses
  • Knowledge of Power BI
  • Experience with or familiarity with databases
  • Strong organizational skills and ability to handle operational and administrative requests
  • Good communication skills for liaising with different internal stakeholders
  • Interest in developing knowledge of performance indicators and data analysis
  • SQL knowledge is a plus

Benefits

Comp & perks
  • Dress code: Be yourself!
  • Special discounts on car rentals and the purchase of pre-owned vehicles
  • Gympass
  • Profit-Sharing and Results Program
  • Health insurance
  • Dental insurance
  • Private pension plan
  • Home office allowance
  • Allya benefits and discounts network
  • Life insurance
  • Food allowance
  • Meal allowance
  • Transportation allowance
  • Localiza University (in-person and online training for your professional development)
  • Maternity Support Program
  • Acolher Program, offering psychological, financial, and legal guidance
  • On-site medical offices for emergency care
  • Exclusive employee service center
  • On-site services at headquarters (gym, nail salon, bank, copy center, and cafeteria)
  • Open-plan workspaces