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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and persuasion skills to effectively engage leads and support the sales process. Proficient in managing customer relationships and maintaining organized sales funnels through CRM systems.
Highest-signal resume keywords
Sales ExperienceOutbound Call Center ExperienceCustomer RetentionStrong Communication SkillsCRM Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationAppointment SchedulingSales Process SupportMicrosoft Office
Soft Skills
Persuasion SkillsGoal-Oriented Profile
Tools & Technologies
CRM SoftwareWhatsApp
Certifications & Qualifications
High School Diploma
Industry Keywords
Lead NurturingSales Funnel ManagementConsultative Approach
About the role
Key responsibilities & impact- Proactively contact leads by phone and WhatsApp
- Conduct initial outreach focused on qualification and generating interest
- Nurture leads, preparing them for the sales process
- Ensure targets for appointment scheduling and attendance are met
- Support the sales team by delivering more qualified leads for conversion
- Record and update information in the CRM, ensuring the sales funnel remains organized
- Take a consultative approach by presenting solutions and identifying customer needs
Requirements
What you’ll need- High school diploma
- Experience in sales, outbound call centers, customer retention, or collections
- Strong communication and persuasion skills, with a goal-oriented profile
- Basic knowledge of Microsoft Office
- Availability to work Monday through Friday, from 9:00 a.m. to 7:00 p.m., and Saturdays, from 9:00 a.m. to 1:00 p.m.
Benefits
Comp & perks- Allya (discount club)
- Discounts on vehicle rentals and purchases
- Gympass
- Health insurance
- Dental insurance
- Private pension plan
- Profit-Sharing and Results Program (PLR)
- Variable compensation
- Life insurance
- Meal allowance
- Food allowance
- Transportation allowance