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Sales Representative
Localiza&Co. Handle inbound and outbound interactions with customers and prospects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales techniques, with a strong focus on generating leads and maximizing sales results. Proficient in utilizing CRM systems and digital tools to enhance customer interactions and track performance metrics.
Highest-signal resume keywords
Customer Service ExperienceSales and Negotiation SkillsCRM KnowledgeTarget Tracking and KPI ManagementConsultative Sales Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ServiceSalesNegotiationCRMTicket LoggingSales KPIsConsultative Sales Techniques
Soft Skills
EmpathyActive ListeningProactivitySense of UrgencyTeamworkAdaptabilityResilience
Tools & Technologies
Microsoft OfficeDigital Tools
Certifications & Qualifications
High School Diploma
Industry Keywords
Customer RelationshipCustomer InteractionsLead GenerationCustomer TrafficSales Results
About the role
Key responsibilities & impact- Handle inbound and outbound interactions with customers and prospects
- Generate sales leads and appointments for Localiza Used Car stores
- Focus on increasing customer traffic and maximizing sales results
Requirements
What you’ll need- High school diploma required
- Ongoing higher education will be considered an advantage
- Experience in customer service, preferably in contact centers, customer service departments, support, or related areas
- Experience with sales, negotiation, and offering products and services
- Ability to identify business opportunities during customer interactions, contributing to the generation of results
- Knowledge of customer service systems, CRM, and ticket logging
- Familiarity with digital tools and Microsoft Office
- Experience tracking targets, quality, productivity, and sales KPIs
- Knowledge of customer service, customer relationship, and consultative sales techniques
- Ability to proactively resolve customer requests while ensuring a positive customer experience
- Empathy and active listening
- Proactivity
- Sense of urgency
- Teamwork
- Customer- and results-oriented mindset
- Adaptability and resilience
Benefits
Comp & perks- Profit Sharing
- Food Allowance
- Meal Voucher
- Medical Insurance
- Dental Insurance
- Gympass
- Private Pension Plan
- Transportation Allowance
- Allya benefits platform
- Unlimited access to a variety of courses through our Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals