Senior Product Analyst

Localiza&Co

. Map and analyze the customer journey and existing products, identifying opportunities for improvement and growth.

Posted 10/9/2026full-timeBelo Horizonte • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mapping customer journeys and processes, developing performance indicators, and enhancing digital products to drive customer satisfaction and operational efficiency. Proficient in analyzing data to inform business decisions and identify growth opportunities.

Highest-signal resume keywords

Customer Experience (CX)Process MappingPerformance Indicator DevelopmentDigital Product EnhancementAnalytical Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process OptimizationFeasibility AnalysisBusiness Case PreparationData AnalysisContinuous ImprovementAdvanced ExcelSQLPower BI

Soft Skills

Analytical ThinkingCollaborationProblem Solving

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer JourneyOperational EfficiencyInnovation OpportunitiesRevenue GenerationCustomer Retention

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Map and analyze the customer journey and existing products, identifying opportunities for improvement and growth.
Contribute to the development and enhancement of digital products, helping build solutions that create value for customers and the business.
Structure, review, and optimize processes, proposing improvements to increase operational efficiency and enhance the customer experience.
Develop and monitor performance indicators, conducting analyses to support decision-making and initiative prioritization.
Prepare feasibility analyses and business cases to support the creation and evolution of products and projects.
Develop workflows, customer journeys, and solutions in partnership with technology teams and other stakeholders.
Identify innovation opportunities by proposing new products, services, and initiatives that contribute to revenue generation, customer retention, and satisfaction.

Requirements

What you’ll need

Bachelor's degree completed.
Experience in Product, Customer Experience (CX), Processes, Continuous Improvement, Projects, or related areas.
Experience with digital products.
Experience developing and analyzing performance indicators.
Experience mapping processes and customer journeys.
Advanced Excel skills.
Analytical mindset, with the ability to turn data into business insights and recommendations.
Experience preparing analyses, diagnoses, and improvement proposals.
Knowledge of SQL and Power BI is a plus.

Benefits

Comp & perks

Dress code: Be yourself!
Special discounts on car rentals and the purchase of pre-owned vehicles
Gympass
Profit Sharing and Results Program (PLR)
Health insurance
Dental insurance
Private pension plan
Allya benefits and discounts network
Life insurance
Food allowance
Meal allowance
Transportation allowance
Universidade Localiza (in-person and online training for your professional development)
Support Program for Expectant Mothers
Acolher Program, offering psychological, financial, and legal guidance
On-site medical offices for emergency care
Dedicated employee service center
On-site services at headquarters (gym, nail salon, bank, copy center, and snack bar)
Open-plan workspaces