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Front Desk Agent
Loews Hotels & Co. Welcome and register guests in an outstandingly friendly, professional, and efficient manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills in a hospitality environment, with proficiency in cash handling and the ability to effectively use Property Management Systems. Capable of communicating clearly in English and adapting to a flexible work schedule.
Highest-signal resume keywords
Customer ServiceCash HandlingProperty Management SystemsOperaHOTSOS
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash Handling ProceduresIntermediate Computer SkillsProperty Management SystemsOperaHOTSOS
Soft Skills
Effective CommunicationFlexibilityProfessionalism
Industry Keywords
HospitalityGuest RegistrationCheck-Out Procedures
About the role
Key responsibilities & impact- Welcome and register guests in an outstandingly friendly, professional, and efficient manner
- Obtain necessary credit and payment information from guests
- Perform check-out and cash handling activities in accordance with cash handling procedures
- Perform other duties as assigned
Requirements
What you’ll need- Minimum of one year of experience in hospitality or relevant industry preferred
- Intermediate computer skills required
- Ability to learn Property Management Systems required
- Familiarity with Opera preferred
- Familiarity with HOTSOS preferred
- Ability to communicate effectively in English, both verbally and in writing
- Flexibility to work a varied schedule, including days, nights, weekends, and holidays
- Ability to stand for prolonged periods while using hands, fingers, vision, and hearing to operate computer and phone systems
Benefits
Comp & perks- One free meal per shift
- Free theme park access
- Training and development opportunities
- Opportunities for team members to reach their potential
- Diversity, belonging, and inclusive workplace culture