Commercial Intelligence Specialist

Logcomex

. Conduct discovery sessions with CRM users to identify pain points, rework, and gaps in the sales process.

Posted 10/15/2026full-timeCuritiba • BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Conduct discovery sessions with CRM users to identify pain points, rework, and gaps in the sales process.
Redesign pipelines, stages, properties, automations, and permissions in the current CRM.
Act as Product Owner for the internal CRM, defining its vision, roadmap, and backlog; writing user stories and acceptance criteria; and prioritizing deliverables.
Specify and oversee API integrations between the CRM and ERP (NetSuite), Metabase, marketing tools, and internal AI agents.
Ensure governance and quality of commercial data, including a property dictionary, data-entry rules, deduplication, and audits.
Plan and execute the migration from HubSpot to the internal CRM, including data mapping, testing, cutover, and a contingency plan.
Lead change adoption among sales teams through documentation, training, and usage monitoring.
Monitor CRM adoption and health metrics through dashboards.
Ensure the CRM structure supports forecast rituals and Revenue metrics such as pipeline, conversion rates, and NMRR.
Evaluate and select tools and vendors for the commercial stack, conducting RFP processes when necessary.

Requirements

What you’ll need

Proven experience implementing, administering, or enhancing CRM systems (HubSpot, Salesforce, or similar), including pipeline, property, and automation modeling.
Knowledge of data and product management tools such as SQL, Metabase, Looker, or similar platforms; Jira; and backlog management.
Experience with system integrations via APIs (REST, webhooks, Postman) and the ability to communicate technically with development teams.
Excellent verbal and written communication skills, with the ability to present and communicate complex information clearly, concisely, and persuasively to different stakeholders.
Strong results orientation, with experience working toward targets and deadlines.
Ability to work independently and collaboratively with cross-functional teams.
Ability to translate business needs into clear requirements, user stories, and acceptance criteria.
Experience with data governance and quality.
Experience in technology or SaaS companies is preferred.
Experience with B2B sales processes, including pipelines, qualification stages, and forecasting, is preferred.
Antifragile mindset.
Strong sense of ownership and accountability.
Team-oriented approach.
Transparent communication.
Commitment to results.
Startup experience is a plus.
Experience implementing a CRM from scratch or migrating between platforms is a plus.
Technical background in infrastructure, databases, or software development is a plus.
Experience with automation (n8n or similar tools) and AI agents applied to sales processes is a plus.
Experience leading RFP processes and vendor selection is a plus.
Additional education or training in Product Management is a plus.

Benefits

Comp & perks

Swile Benefits Card with a fixed monthly allowance of BRL 2,530.00 (CWB and RMC) or BRL 2,024.00 per month (other regions), covering meals, mobility, multi-purpose balance, and home-office assistance.
Unimed or Amil health insurance with nationwide coverage.
Odontoprev dental insurance.
MetLife life insurance.
TotalPass.
Starbem, a health services platform supporting your physical, mental, and emotional well-being.
Extended maternity and paternity leave through the Empresa Cidadã program.
Development subsidy in partnership with Unico Skill, with options for undergraduate and graduate programs, language courses, and mentoring.
Private English lessons for leadership and Level II specialists and above.
Childcare assistance for children up to 8 years old.
Fully equipped office with complimentary breakfast and afternoon snacks every day.
Celebrations, social events, and team-building activities.
Partnership with KÜK Station on office days.
In-office massage.
Birthday day off.
Birthday gift card.
Service anniversary gift cards.
Recruta Loggers employee referral program with bonuses.