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Senior Accounts Receivable Analyst
Logcomex. Manage a portfolio of B2B SaaS customers segmented by contract value, company size, and risk, using differentiated preventive and active collections strategies for each segment and driving overdue accounts and outstanding issues through to resolution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable processes, including collections strategies, credit analysis, and billing management within a B2B SaaS environment. Proficient in financial forecasting and analysis, with strong negotiation and communication skills to effectively manage customer relationships.
Highest-signal resume keywords
Accounts Receivable ManagementB2B Customer NegotiationsCredit AnalysisSaaS Metrics KnowledgeAdvanced Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ProcessesCollections StrategiesCredit AnalysisBilling ManagementFinancial ForecastingData ReconciliationSaaS MetricsERP SystemsProblem-SolvingNegotiation
Soft Skills
Organizational SkillsAttention to DetailAnalytical ThinkingCommunication SkillsRelationship-Building
Tools & Technologies
ERP SystemsNetSuiteExcelPower BISQL
Industry Keywords
B2B SaaSMRRARRChurnDelinquencyService TaxesTax WithholdingsStartup ExperienceFinancial PredictabilityCollections Policy
Tech Stack
Tools & technologiesERPSQLVBA
About the role
Key responsibilities & impact- Manage a portfolio of B2B SaaS customers segmented by contract value, company size, and risk, using differentiated preventive and active collections strategies for each segment and driving overdue accounts and outstanding issues through to resolution
- Negotiate payment terms, conditions, and renegotiations with B2B customers within authorized limits, conduct out-of-court collections, and support the Legal team with protests and credit recovery
- Align with Customer Success and Sales on renewals and annual contracts before expiration, performing credit analysis and managing account suspensions, blocks, and reactivations
- Review billing data that affects collections, including amounts, contract term, withholdings, and invoice status, and resolve disputes within defined deadlines while documenting root causes and routing corrections to Billing and Sales
- Post and reconcile customer receipts, investigate discrepancies, and automate this process to reduce manual entries
- Reconcile Accounts Receivable balances with Accounting during the monthly close, and reconcile contracts, billing, and receipts from an MRR and ARR perspective, supporting audits with customer balance information
- Maintain dashboards and reports for receivables, including aging, delinquency, DSO with documented SaaS methodology, recovery rate, suspended accounts, and MRR at risk
- Analyze delinquency by payment channel, customer segment, sales origin, and collection method, providing feedback to Sales
- Forecast collections for cash-flow planning, supporting Treasury with financial predictability, and measure forecast accuracy by comparing projected and actual results
- Document and review the collections policy, renegotiation approval limits, and Accounts Receivable operating procedures annually
Requirements
What you’ll need- Strong command of Accounts Receivable processes, including posting receipts, bank reconciliation, aging, and resolving discrepancies in an ERP system
- Hands-on experience with collections strategies, B2B customer negotiations, and credit recovery
- Credit analysis skills
- Knowledge of billing and electronic invoice issuance, including service taxes and withholdings such as ISS, PIS/COFINS, and tax withholdings
- Knowledge of SaaS metrics applied to receivables, including MRR, ARR, churn, and delinquency
- Intermediate to advanced Excel skills, including pivot tables, XLOOKUP, and analytical formulas
- Strong organizational skills, attention to detail, and analytical thinking
- Excellent communication, negotiation, and relationship-building skills with customers and internal teams
- Proactive approach and strong problem-solving skills
- Previous experience in a startup or SaaS company is preferred
- Experience with financial ERP systems; NetSuite is a plus
- Advanced Excel, including VBA/macros, Power BI, or SQL is a plus
- Intermediate Spanish proficiency in reading, comprehension, writing, and speaking is a plus
Benefits
Comp & perks- Swile Benefits Card with a fixed monthly allowance of R$2,530.00 (CWB and RMC) or R$2,024.00 (other regions), covering meals, mobility, multi-benefit balance, and home-office assistance
- Unimed or Amil national health insurance
- Odontoprev dental insurance
- MetLife life insurance
- TotalPass
- Starbem, a health-services platform supporting your physical, mental, and emotional well-being
- Extended maternity and paternity leave through the Empresa Cidadã program
- Professional development subsidy in partnership with Unico Skill, offering options for undergraduate and graduate degrees, language courses, mentoring, and more
- Private English lessons for leaders and Specialists Level II and above
- Daycare assistance for children up to 8 years old
- Fully equipped office with everything you need, plus breakfast and afternoon snacks every day
- Celebrations, social events, and team-building activities
- Partnership with KÜK Station to provide the best experience for our Loggers on office days
- On-site massage
- Birthday day off
- Birthday gift voucher
- Service-anniversary gift vouchers
- Recruta Loggers, an employee referral program with bonuses