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Digital Marketing Account Manager
Logical Media Group. Manage and strengthen relationships with enterprise and multi-channel clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and onboarding processes while effectively aligning client goals with digital marketing strategies across various channels. Proven ability to communicate effectively and drive client retention through quality service and strategic execution.
Highest-signal resume keywords
Client Relationship ManagementDigital Marketing StrategyPaid Search MarketingSocial Media MarketingDisplay Advertising
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Services KnowledgePaid SearchSocial MarketingDisplay MarketingTracking MethodsReportingOnboarding ProcessesCross-Channel CommunicationContract NegotiationSales Coordination
Soft Skills
Strong CommunicationClient Presentation SkillsPositive AttitudeChange ManagementProblem Resolution
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Client OnboardingClient RetentionAccount ManagementSales Materials DevelopmentCross-Department Communication
About the role
Key responsibilities & impact- Manage and strengthen relationships with enterprise and multi-channel clients
- Serve as the primary client point of contact and liaison with internal teams
- Manage client onboarding timelines, goals, strategies, reports, and deliverables
- Align client goals with execution tactics across paid search, social, display, SEO, email, and web channels
- Improve cross-department communication and strategy visibility
- Resolve client complaints and escalate issues when appropriate
- Drive client retention through quality execution, relationships, and service
- Manage contract renewals, upsells, and ad-hoc fee negotiations
- Establish account priorities with channel team managers
- Support prospective client meetings, audits, and preparation with the sales team
- Improve sales materials and sales/channel team coordination
- Develop case studies and testimonials
- Develop and refine processes for onboarding, reporting, and cross-channel communication
- Communicate account launches, budget, media updates, and renewals to Operations
- Ensure accounts are linked and access and billing information are complete
Requirements
What you’ll need- Bachelors Degree
- Knowledge of and ability to communicate all digital services
- Ability to build strong client relationships
- Confident presenting to clients via phone and in-person
- Minimum 1 year of experience with paid search, social, and display marketing platforms, and tracking/tagging methods
- 5 + years of total professional experience
- Ability to manage change and maintain a positive attitude
Benefits
Comp & perks- Option to work completely remote