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AI Integration & Automation Developer
Logicalis GmbH. Design, develop, test, maintain, and support AI-enabled automations, integrations, and workflow solutions for Managed Services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing AI-enabled automations, integrations, and workflows, with a strong focus on Python, PowerShell, and JavaScript. Capable of analyzing operational processes to create efficient automation solutions while effectively communicating technical concepts to diverse audiences.
Highest-signal resume keywords
AI Workflow DevelopmentPython ProgrammingAutomation IntegrationTroubleshooting SkillsCloud Platform Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonPowerShellJavaScriptAPIsWorkflow PlatformsLow-Code/No-Code AutomationAI-Enabled WorkflowsLLM-Driven ProcessesIntegration with ITSM ToolsData Pipelines
Soft Skills
Strong CommunicationCollaboration SkillsCritical ThinkingDocumentation DisciplineAbility to Manage Multiple Priorities
Tools & Technologies
AzureAWSGCPMonitoring ToolsTicketing SystemsKnowledge BasesEvent-Driven WorkflowsContainerized Environments
Certifications & Qualifications
AI CertificationsAutomation CertificationsCloud Platform CertificationsITIL CertificationsService Management Certifications
Industry Keywords
Managed ServicesITIL PracticesService Management ProcessesOperational WorkflowsHuman-in-the-Loop Patterns
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformITSMJavaScriptPython
About the role
Key responsibilities & impact- Design, develop, test, maintain, and support AI-enabled automations, integrations, and workflow solutions for Managed Services
- Build AI orchestration patterns connecting systems, data, prompts, APIs, scripts, and operational workflows
- Develop automation that reduces manual work, improves service delivery speed and consistency, and creates measurable cost avoidance
- Create reusable components, connectors, scripts, and workflow patterns across multiple use cases
- Support internal AI Orchestration capabilities and related automation services
- Analyze operational pain points and determine whether AI, automation, integration, process improvement, or a combination is the best solution
- Identify systemic automation opportunities and validate efficiency gains or business value using data, outcome measures, and stakeholder feedback
- Develop LLM-enabled workflows, agentic automation patterns, and AI-assisted operational processes with guardrails and fallback logic
- Integrate enterprise tools, monitoring platforms, ITSM systems, cloud services, and internal applications
- Troubleshoot automation defects, integration failures, and AI workflow issues; implement durable fixes and continuous improvements
- Document solution designs, configurations, support steps, ownership, release notes, and knowledge articles
- Participate in testing, UAT, release readiness, change control, and production support
- Collaborate with engineers, service owners, process owners, developers, and stakeholders to understand requirements and validate outcomes
- Communicate technical concepts to technical and non-technical audiences
- Stay current on AI automation development, orchestration patterns, LLM tooling, integration frameworks, and service operations trends
- No supervisory responsibilities; may receive dotted-line technical guidance from senior AI automation resources
Requirements
What you’ll need- Bachelor’s degree in computer science, information technology, software engineering, or related field, or equivalent experience
- 5+ years of experience developing automations, integrations, scripts, workflows, or application solutions in enterprise or services environments
- Hands-on experience with Python, PowerShell, JavaScript, APIs, workflow platforms, or low-code/no-code automation tools
- Experience designing or supporting AI-enabled workflows, LLM-driven processes, AI agents, orchestration patterns, or intelligent automation solutions
- Understanding of prompt design, structured outputs, human-in-the-loop patterns, guardrails, fallback logic, and production AI considerations
- Experience integrating with ITSM tools, monitoring/observability tools, cloud platforms, ticketing systems, knowledge bases, or internal business applications
- Ability to analyze business or operational processes and convert requirements into working automation solutions
- Strong troubleshooting skills, including root-cause analysis, trade-off evaluation, and sustainable fixes
- Strong communication and collaboration skills across technical and operational teams
- Critical thinking, documentation discipline, ability to manage multiple priorities, and willingness to experiment and iterate
- Working knowledge of Managed Services operations, ITIL practices, or service management processes is preferred
- Experience with Azure, AWS, or GCP is preferred
- Experience with data pipelines, vector databases, embeddings, event-driven workflows, or containerized environments is a plus
- Certifications related to AI, automation, cloud platforms, ITIL, or service management are preferred but not required