Director, Project Management – Resource Operations

Logicalis GmbH

. Provide strategic leadership for the Project Management Office and Resource Management Office supporting Logicalis Professional Services .

Posted 10/14/2026full-timeRemote • United StatesLead💰 $150,000 - $172,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic leadership in Project Management Office and Resource Management Office operations, focusing on project predictability, financial performance, and customer experience. Proven ability to manage complex technology programs and improve operational scalability through effective governance and resource management.

Highest-signal resume keywords

Project Management Office LeadershipFinancial Performance ManagementResource Capacity ManagementExecutive Communication SkillsOrganizational Change Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Financial PerformanceResource UtilizationProject GovernanceCapacity ManagementData Quality ImprovementAutomation Roadmap DevelopmentPortfolio Health ReportingProject Recovery EffortsProfessional Services Commercial ModelsMetrics and Forecasting

Soft Skills

Strategic LeadershipProblem ResolutionTeam ManagementCustomer Experience StandardsAnalytical Capability

Certifications & Qualifications

PMPPMI-PMOCPAgileLean Six SigmaITIL

Industry Keywords

Professional ServicesDelivery OperationsProject ManagementResource ManagementCustomer Escalations

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Provide strategic leadership for the Project Management Office and Resource Management Office supporting Logicalis Professional Services
Build a scalable delivery operating model to improve project predictability, customer experience, portfolio visibility, financial performance, and resource utilization
Lead project intake, project manager assignment, resource qualification and scheduling, subcontractor coordination, project governance, financial oversight, and project closure
Establish decision rights, standards, accountability, and differentiated governance across delivery stakeholders
Manage capacity and demand using backlog, pipeline, resource availability, skills, utilization, and third-party capacity data
Own portfolio health reporting and executive governance across delivery, financial, customer, schedule, scope, resource, and quality indicators
Lead project recovery efforts for high-risk or strategically important engagements
Establish customer experience standards and serve as executive sponsor or escalation leader for high-risk engagements
Govern project revenue, costs, budgets, estimate-to-complete, billing readiness, write-offs, change requests, and margin performance
Develop PMO and RMO workforce strategy, capacity models, career paths, succession planning, hiring profiles, contractor use, and future skill requirements
Improve project, financial, customer, capacity, and resource data quality and timeliness
Develop and execute automation and AI roadmaps for PMO and RMO operations
Partner with sales, solution leaders, delivery practices, finance, customers, vendors, and company leadership on complex opportunities and delivery governance
Directly supervise PMO Team Managers and Project Managers, including hiring, training, work assignment, performance management, and problem resolution

Requirements

What you’ll need

Bachelor's Degree in a related field; equivalent combination accepted
12 or more years of progressively responsible experience in project, program, portfolio, professional services, or delivery operations
7 or more years of leadership experience, including responsibility for managers and geographically distributed teams
Demonstrated experience leading a PMO, RMO, professional services operations function, or comparable delivery organization
Proven responsibility for project financial performance, resource capacity, delivery governance, customer escalations, and organizational improvement
Experience leading complex technology programs involving contractual, budgetary, resource, vendor, and customer-accountability requirements
Demonstrated success improving project predictability, customer experience, margin protection, operational scalability, and executive visibility
Working knowledge of professional services commercial models, including fixed-fee, time-and-materials, staff augmentation, consumption-based, and subcontracted delivery
Strong executive communication skills and experience working with senior customer and internal leadership
PMP or equivalent project/program management certification preferred
PMP, PMI-PMOCP, Agile, Lean Six Sigma, ITIL, or resource management certification beneficial
Ability to lead organizational change and increase adoption of new processes, platforms, and ways of working
Strong analytical capability with a disciplined approach to metrics, data quality, forecasting, and continuous improvement

Benefits

Comp & perks

Bonus
Reasonable accommodations for individuals with disabilities
Equal opportunity, inclusion, and belonging
LogicalisUS Benefits Summary (specific benefits not provided in the posting)