Project Manager II

Logically

. Own assigned customer-facing technical projects from Sales handoff through successful completion and closure .

Posted 9/29/2026full-timeRemote • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer-facing technical projects, including scope validation, risk management, and project forecasting. Proficient in utilizing project management methodologies and tools to ensure successful project delivery and stakeholder communication.

Highest-signal resume keywords

Project ManagementRisk ManagementCustomer Stakeholder ManagementWork Breakdown Structures (WBS)Financial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningScope ManagementResource PlanningCritical Path AnalysisProject ForecastingBudget ManagementRisk IdentificationProblem Solving

Soft Skills

CommunicationLeadershipCollaborationTrust BuildingExpectation Management

Tools & Technologies

ConnectWiseProfessional Services Automation (PSA)Project Management Systems

Certifications & Qualifications

Certified Associate in Project Management (CAPM)Project Management Professional (PMP)

Industry Keywords

CybersecurityManaged ServicesProfessional ServicesPMO Standards

Tech Stack

Tools & technologies

Cyber SecurityPMP

About the role

Key responsibilities & impact

Own assigned customer-facing technical projects from Sales handoff through successful completion and closure
Serve as the primary point of contact and ensure a best-in-class customer delivery experience
Validate project scope, deliverables, assumptions, dependencies, and customer expectations
Manage scope throughout the project lifecycle and communicate changes or potential scope conflicts
Develop and maintain project plans and Work Breakdown Structures (WBS)
Manage milestones, dependencies, critical path, resource assignments, and forecast completion dates
Coordinate internal and external resources and address resource constraints, conflicts, or dependencies
Evaluate project health and identify, document, mitigate, and escalate risks
Develop and drive recovery plans for at-risk, stalled, or challenged projects
Manage project budgets, expenditures, time entries, procurement activity, and invoicing alignment
Communicate project status, accomplishments, upcoming activities, risks, decisions, and changes to customers and internal stakeholders
Lead difficult conversations and de-escalate issues when necessary
Maintain project schedules, forecasts, risks, milestones, financial information, decisions, and communications in project management systems
Apply PMO standards, procedures, and escalation processes
Provide mentorship and guidance to Project Coordinators and Project Manager I’s
Contribute to improvements in PMO processes, tools, reporting, customer communication, and project delivery practices

Requirements

What you’ll need

Associate’s Degree or equivalent combination of education and relevant professional experience required
5+ years of progressive project management experience, including independently managing multiple concurrent customer-facing projects
Experience within technology, cybersecurity, managed services, or professional services preferred
Certified Associate in Project Management (CAPM) certification required; active PMP certification satisfies the CAPM requirement
PMP certification preferred but not required
Strong working knowledge of scope, schedule, Work Breakdown Structures (WBS), dependencies, critical path, resource planning, risk management, financial management, and project forecasting
Ability to identify project risks and issues, develop practical solutions, manage competing priorities, and lead challenged or at-risk projects
Strong customer and stakeholder management skills
Ability to establish trust, manage expectations, facilitate meetings, communicate difficult information, and work with technical resources and senior leadership
Strong business and financial acumen
Excellent written and verbal communication, organization, problem-solving, and leadership skills
Ability to work effectively in a fast-paced environment managing multiple priorities
Ability to work collaboratively, take ownership, exercise sound judgment, and mentor or support less-experienced team members
Experience with ConnectWise or similar Professional Services Automation (PSA) and project management platforms preferred

Benefits

Comp & perks

Competitive compensation and benefits
Opportunities for professional development and advancement
Collaborative, growth-oriented environment
Work at the forefront of cybersecurity and emerging technologies