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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in systems administration and IT support, with a strong focus on data management, process optimization, and user training. Proficient in Excel and skilled in resolving technical issues while ensuring data reliability and synchronization.
Highest-signal resume keywords
Systems AdministrationIT SupportData ManagementExcel ProficiencyProcess Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data SynchronizationData ValidationSystem ConfigurationTechnical Issue ResolutionProcess Improvement
Soft Skills
Analytical ThinkingDetail-OrientedUser SupportTraining and Support
Certifications & Qualifications
Diploma in AdministrationDiploma in Systems ManagementDiploma in Business Technology
About the role
Key responsibilities & impact- Ensure the proper operation and updating of systems
- Perform imports, updates, and validations of financial and operational data
- Ensure data synchronization between systems and correct any anomalies identified
- Perform the necessary configurations following organizational or operational changes
- Keep procedures, documentation, and reference tools up to date
- Receive and process user support requests and follow up with vendors as needed
- Train and support users and super users in using the systems
- Participate in process improvements and the optimization of work tools
- Help ensure data reliability, resolve user issues, and optimize processes
Requirements
What you’ll need- Diploma in administration, systems management, business technology, or a related field
- At least five (5) years of relevant experience in IT support or systems administration
- Proficiency in Excel and its key advanced features
- Strong logical and analytical thinking
- Detail-oriented with the ability to resolve technical issues
- Enjoy working with computer systems and handling data
- Understand processes and identify practical solutions to improve ways of working
Benefits
Comp & perks- Full-time position, Monday to Friday until noon
- Flexible schedule and telework policy
- Four weeks of vacation, with the option to accumulate vacation time
- RRSP with employer contributions
- Flex Benefit: 2% to invest in an RRSP and/or use for personal days
- Group insurance and telemedicine
- Three personal days
- Birthday day off
- Cell phone allowance
- Wellness account
- Employee and family assistance program
- Free parking