LOGISCO

IT Support

• Receive, process, and document technical support requests
• Participate in the onboarding of new employees and contractors, including hardware preparation, access provisioning, and training on tools
• Install, configure, and improve workstations, printers, and mobile devices
• Diagnose and resolve hardware, software, and telecommunications issues, taking site access constraints into account
• Maintain inventories of equipment, software, and configurations
• Coordinate and prioritize preventive and corrective interventions to minimize service interruptions
• Apply and enforce IT security standards and internal policies
• Recommend improvements to IT processes and participate in innovation initiatives

IT Technician