Senior Bid Desk Analyst

Logitech

. Provide partner support and guidance .

Posted 9/17/2026full-timeRemote • Texas • United StatesSenior💰 $68,000 - $89,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong business acumen and analytical skills to identify process gaps and drive efficiencies between business operations and IT systems. Proficient in Salesforce opportunity management and Excel for data analysis and compliance tracking.

Highest-signal resume keywords

Salesforce Opportunity ManagementExcel ProficiencyOracle R12 ExperienceBusiness Process ImprovementProject Management Exposure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess DocumentationWorkflow ManagementCompliance TrackingSystem Enhancement TestingAnalytical Tool UsageSupport Ticket ManagementClaim Discrepancy ResolutionPartner Support Playbook CreationB2B and B2C Support

Soft Skills

Self-StarterAttention to DetailLeadershipDecision-MakingAccountability

Industry Keywords

Channel Partner ProgramSales OperationsCustomer SuccessDeal DeskTransactional Systems

Tech Stack

Tools & technologies

OracleSFDC

About the role

Key responsibilities & impact

Provide partner support and guidance
Maintain documentation and share knowledge
Identify gaps in existing processes and drive holistic solutions
Serve as the primary contact and escalation point for B2C and B2B partner support queries
Partner with internal teams to resolve customer concerns and issues
Create and maintain partner support playbook covering workflows, processes, procedures, and FAQs
Track incoming support tickets to identify recurring friction points and propose preventive fixes
Collaborate with Finance to validate and resolve claim discrepancies
Operationalize Channel Partner Program pricing policies
Maintain accurate data, logs, and approval tracking for corporate compliance
Work between Business and IT on Salesforce opportunity management, quoting, and related Sales Operations system solutions and process improvements
Formulate and test system enhancements during QA and UAT phases
Identify bugs, provide insights, and offer practical solutions to IT and business partners

Requirements

What you’ll need

Self-starter with demonstrated initiative and the ability to work under pressure and appropriately prioritize
Strong business acumen and ability to wrap business context around analytical responsibilities
Keen attention to detail
Ability to demonstrate leadership/decision-making and remain accountable to daily details
Responsible and accountable to compliance requirements and accuracy
Strong experience using Excel and related analytical tools
Previous experience in Oracle R12 and/or SFDC preferred
Proven ability to identify challenges and drive efficiencies at the intersection of Business Processes and IT Systems
Prior experience working in sales support, customer success, or deal desk
Exposure to project management and/or participation in project implementations
Minimum 5 years experience with transactional systems and business operations
Bachelor’s degree in business/finance/economics or related field preferred

Benefits

Comp & perks

Medical Coverage
Dental Coverage
Vision Coverage
Traditional and Roth 401(k) Plans
Flexible Spending Accounts
Employee Share Purchase Plan (ESPP)
Basic and Additional Life Insurance
Disability Coverage
Adoption and Surrogacy Assistance
Tuition Reimbursement Plans
Commuter Benefits
Paid Time Off
Paid Holidays
Bereavement Leave
Paid Parental Leave
Wellness Programs
Health Savings Account Plans
Access to Expert Medical Opinions
Identity Theft Protection
Breast Milk Delivery to Nursing Mothers on Business Travel
Access to a Group Legal Plan
Donations Matching Programs
Employee Product Discounts
Access to Auto, Home, and Pet Insurance
Flexible working environments
Remote work options